Operations Director

3 weeks ago

Columbus, Ohio, United States PDS Health Full time
Operations Director Role Overview

The Operations Director will be responsible for leading a team of professionals in a fast-paced dental office environment, focusing on delivering exceptional patient experiences and driving business growth. This role is perfect for an experienced leader who thrives in a dynamic setting and is passionate about mentoring and developing team members.



Key Responsibilities


  • Leadership and Team Development: As an Operations Director, you will oversee a team of dental professionals, focusing on their growth and development, while ensuring seamless office operations.
  • Business Growth and Revenue: Drive year-over-year revenue and profit growth by implementing effective strategies and processes, in collaboration with the Owner Dentist.
  • Operational Efficiency: Manage expenses, maintain accurate financial records, and optimize office operations to achieve monthly goals and budget.
  • Patient Experience: Ensure every patient receives exceptional care, fostering a positive experience and building a loyal patient base.
  • Training and Development: Develop and implement comprehensive training programs for team members, focusing on skills enhancement and career growth.
  • Compliance and Risk Management: Maintain up-to-date knowledge of regulatory requirements, ensure compliance, and identify potential risks to minimize their impact.
  • Reporting and Communication: Provide regular updates to the Regional Manager, highlighting accomplishments, areas for improvement, and system effectiveness.


Requirements and Qualifications

To succeed as an Operations Director, you must possess:




  • A high school diploma or equivalent
  • Five or more years of experience in operational management, preferably in the dental industry
  • Strong leadership, communication, and interpersonal skills
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment
  • Knowledge of dental plans, insurance, and administrative guidelines
  • Proficiency in Microsoft Office, Epic, and other relevant software
  • Valid driver's license and reliable transportation


Preferred Qualifications

A bachelor's degree and prior experience leading a team are highly desirable.



Salary and Benefits

The estimated salary for this role is $33.00-$45.00 per hour, based on industry standards and location. As an Operations Director, you can expect a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, tuition reimbursement, 401K, and opportunities for professional growth and development.



About PDS Health

PDS Health is a dynamic organization dedicated to delivering exceptional patient experiences and driving business growth. We celebrate diversity and are united in our mission to create healthier and happier team members.



How to Apply

For a confidential discussion, please contact our HR team at [insert contact email]. We look forward to welcoming a talented Operations Director to our team

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