Restaurant Operations Manager

5 days ago


Reston, Virginia, United States Ted's Bulletin Full time
Job Overview

Ted's Bulletin is a rapidly expanding restaurant chain seeking a seasoned leader to oversee the front-of-house operations at one of our locations. As a Restaurant Operations Manager, you will be responsible for ensuring seamless service delivery, maintaining high standards of quality, and driving sales growth.

Key Responsibilities:

  • Leadership and Team Management: Direct and supervise a team of servers, bartenders, and hosts/hostesses to ensure excellent customer service and efficient operations.
  • Service Standards and Quality Control: Implement and maintain Ted's brand standards, ensuring consistency in food quality, presentation, and service.
  • Financial Performance: Manage labor costs, inventory, and sales to achieve company profit targets.
  • Guest Experience: Foster a positive and welcoming atmosphere, responding to guest feedback and concerns in a timely and professional manner.
  • Training and Development: Hire, train, and develop staff to enhance their skills and knowledge, promoting a positive work environment.
  • Operational Efficiency: Partner with the culinary team to optimize menu execution, inventory management, and supply chain logistics.
  • Vendor Management: Collaborate with vendors to ensure timely delivery of products and services, maintaining high standards of quality and reliability.

Requirements:

  • Education: College degree preferred, with a focus on hospitality, business, or a related field.
  • Experience: 2+ years of experience in a restaurant supervisory role, with a proven track record of career progression and leadership.
  • Skills: Excellent working knowledge of restaurant systems, Microsoft Office suite, and financial management principles.
  • Personal Qualities: Strong communication and interpersonal skills, with the ability to form relationships and lead a diverse workforce.


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