Capacity Sales Representative

4 weeks ago

Charlotte, North Carolina, United States Armstrong Transport Full time

Armstrong Transport Group is a leading third-party logistics provider, headquartered in a vibrant neighborhood, with additional locations across the country. Leveraging innovative technology solutions, we create seamless connections for shippers and carriers, delivering exceptional customer experiences. Our diverse community of over 150 independent agent offices relies on us to help grow their business and fuel their success. Behind the scenes, our team of over 230 corporate employees provides unwavering support, ensuring that everyone involved in the logistics process receives the care and attention they deserve. Recognized as a US Best Managed Company and a Top Workplace, Armstrong thrives on creating positive experiences and fostering partnerships to help grow careers.

Key Responsibilities:

  • Build strong relationships with customers, agents, and team members.
  • Research load information to optimize logistics operations.
  • Report client requests and ensure timely resolution.
  • Ensure shipping carrier requirements and regulations are met, maintaining compliance and efficiency.
  • Negotiate price and cost of carrier services, driving value for our clients.
  • Update service-level reports and provide analysis on results, informing business decisions.
  • Escalate ongoing performance issues to the Carrier Relations Manager, ensuring prompt resolution.

Requirements:

  • Ability to build strong inter-professional relationships and communicate effectively.
  • Experience working with carriers and operational knowledge in logistics, transportation, or a related field.
  • Experience in analyzing data and communicating information to stakeholders.
  • Ability to analyze and prioritize multiple projects and issues in a fast-paced, dynamic environment.
  • Minimum of 2 years of previous professional work experience, with previous carrier sales experience strongly preferred.
  • Proficiency in Microsoft Office products, with ability to learn new software and systems.

Benefits:

  • Medical, dental, vision, flexible spending, and HSA benefits.
  • PTO, short- and long-term disability, and 401(k) with up to a 3.5% match.

Equal Opportunity Employer:

Armstrong Transport Group, LLC is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate in any aspect of employment based on protected characteristics, including race, religion, color, national origin, gender, sexual orientation, gender identity, age, or disability status.

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