Patient Advocacy Coordinator

1 month ago

Santo Domingo Pueblo, New Mexico, United States Kewa Pueblo Health Corporation kphc Full time
Job Summary

We are seeking a highly skilled and compassionate Care Coordinator to join our team at the Kewa Pueblo Health Corporation (KPHC). As a Care Coordinator, you will play a vital role in ensuring the health and well-being of our patients by providing exceptional care coordination services.

Key Responsibilities
  • Advocacy and Support: Serve as a patient advocate, providing emotional support and guidance to patients and their families, while ensuring their needs are met and their rights are respected.
  • Care Planning: Develop and implement comprehensive care plans in collaboration with patients, families, healthcare providers, and community resources.
  • Communication and Coordination: Facilitate effective communication and coordination among patients, families, healthcare providers, and community resources to ensure seamless care transitions and optimal health outcomes.
  • Community Resource Navigation: Connect patients and families with community resources, services, and support to address their social, emotional, and cultural needs.
  • Documentation and Reporting: Maintain accurate and timely documentation of patient interactions, care plans, and outcomes, while reporting on program metrics and performance indicators.
Requirements
  • Education: Bachelor's degree in a health or social sciences field from an accredited institution of higher learning, or Associate's degree with at least four years of experience in a health or social sciences field.
  • Experience: Three to four years of related work experience, preferably in a clinical setting.
  • License/Certifications: Basic Life Support (BLS) and CPR/First Aid Certifications preferred.
  • Skills and Abilities: Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations, including patients, families, healthcare providers, and community resources.
Preferred Qualifications
  • Bilingual Skills: Bilingual skills in English and the Keres native language.
  • Prior Experience: Prior experience working with Indian Health Services (IHS), a Tribe or Tribal organization, or in a healthcare setting.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. Travel during the day time, as well as limited overnight travel may be required from time to time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles.

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