Customer Service Representative

4 weeks ago


Marina del Rey, California, United States Kreation Organic Juicery Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and upholding our company's standards for service, style, selection, and excellence.

Key Responsibilities:
  • Provide warm and welcoming service to guests, ensuring a positive and complete experience.
  • Drive sales growth and profitability through customer-centric selling, teamwork, and product knowledge.
  • Exceed guest expectations by delivering a positive and complete experience.
  • Uphold Kreation's standards for Service, Style, Selection, and Excellence.
  • Achieve established sales goals.
  • Enroll all customers in our Loyalty Program.
  • Promote a strong sense of teamwork by working together collaboratively to achieve goals.
Requirements:
  • Previous 2 years customer service experience is preferred.
  • Excellent communication skills with a friendly and professional demeanor.
  • Passion, knowledge, interest in health, fitness, and/or wellness.
  • Ability to build customer relationships and deliver exceptional service.
  • Ability to quickly learn new procedures, processes, and product knowledge.
  • Strong verbal and written communication skills with proficiency in English.
  • Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift.
  • Comfortable with exposure to steam, varying temperatures, and humidity.
  • High energy, excellent communication, team-oriented, and diligent work ethic.
  • Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date.
  • Hours vary Monday - Sunday, days, evenings, and weekends. Must have flexible availability including holidays.
About Kreation Organic Juicery

Kreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We are committed to using 100% USDA Certified organic fruits and vegetables purchased locally, and our goal is to provide nourishing, clean fuel for the mind, body, and spirit.

We love our community and work tirelessly to help our guests Kreate a new You. If you are passionate about health, fitness, and wellness, and have a strong desire to deliver exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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