SaaS Platform Reliability Specialist

2 weeks ago

Austin, Texas, United States Liquibase Full time
Job Overview

Company Introduction

Liquibase stands at the forefront of Database DevOps, with over 100 million downloads of our software. We empower DevOps teams worldwide to enhance their software delivery processes by automating database updates, security, and governance. Our team is dynamic, innovative, and fast-paced, providing an opportunity to significantly impact both the business and the industry.

Position Summary

We are seeking a Site Reliability Engineer (SRE) to join our team, focusing on a greenfield SaaS platform. This role will report to the DevOps Manager and will primarily involve building, securing, and maintaining a multi-tenant SaaS application utilizing AWS services. At Liquibase, we prioritize developer feedback and encourage input on best practices and potential improvements.

Key Responsibilities:

  • Design and maintain scalable infrastructure for our SaaS platform using AWS services, including API Gateway, Lambda, RDS, OpenSearch, and Secrets Manager.
  • Implement security measures for the application using AWS security tools such as WAF, Shield, and GuardDuty.
  • Develop and maintain comprehensive monitoring and alerting systems to ensure platform reliability and performance.
  • Utilize monitoring tools like CloudWatch, Prometheus, and Grafana to assess application and infrastructure health.
  • Identify and address potential issues proactively to prevent user impact.
  • Implement infrastructure as code using Terraform.
  • Contribute to system architecture and feature development discussions.
  • Assist in diagnosing and resolving production incidents promptly.
  • Collaborate with Product, Development, and QA teams to ensure effective project definition, documentation, prioritization, and execution.
  • Engage with stakeholders beyond Product and Engineering to represent ongoing work accurately and collaborate on improvements.
  • Participate in the Agile Development lifecycle, maintaining realistic goals and flexible execution.
  • Encourage a collaborative culture while effectively working independently.

Essential Qualifications:

  • Bachelor's degree in Computer Science, Software Engineering, or a related discipline (or equivalent experience).
  • AWS Solutions Architect and/or AWS DevOps Professional Certifications.
  • Strong communication skills, both written and verbal, with experience in a distributed work environment.
  • 8+ years of practical experience in site reliability engineering or DevOps roles.
  • In-depth knowledge of AWS services, including API Gateway, Lambda, RDS, OpenSearch, and Secrets Manager.
  • Expertise in AWS security services, including WAF, Shield, and GuardDuty.
  • Proficient with monitoring and alerting tools such as CloudWatch, Prometheus, and Grafana.
  • Demonstrated ability to design and implement effective monitoring strategies for system reliability.
  • Extensive experience with Terraform for infrastructure as code.
  • Experience in building, securing, and maintaining multi-tenant SaaS applications.
  • Familiarity with identity providers like FusionAuth, Okta, or Auth0.
  • Strong understanding of information security principles.

Preferred Qualifications:

  • Security certifications such as CISSP, CISM, or CEH.
  • Experience with other cloud platforms like Azure and GCP.
  • Familiarity with Docker and container orchestration.
  • Previous experience in startups, particularly in launching applications with user adoption.

Benefits of Working at Liquibase:

  • Remote work culture with opportunities for company-wide gatherings.
  • Home office allowance for remote employees.
  • Equity options available (US only).
  • Comprehensive health, vision, and dental benefits (dependent on location).
  • Generous paid time off and holidays.
  • 401K matching (US only).
  • A culture that values respect and collaboration.
  • Opportunities for professional growth and advancement within the company.

Our Commitment:

  • We foster a transparent and collaborative team environment, valuing diverse perspectives and innovative thinking.
  • Our entrepreneurial culture empowers every employee to make a meaningful impact.
  • We provide opportunities to work with cutting-edge technologies and learn from experienced professionals.
  • We are dedicated to helping organizations leverage DevOps to enhance developer agility and accelerate software delivery.

Join Us at Liquibase

By joining Liquibase, you will be part of a rapidly growing company that is shaping the future of DevOps. We are committed to being the most user-friendly, secure, and powerful community-driven database change management solution.

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