Service Management Professional

3 weeks ago


Kingman, United States Ambient Edge Full time
About UsAmbient Edge is a leading provider of HVAC services, dedicated to delivering exceptional results to our customers. Our mission is to provide unparalleled customer service, expert technical knowledge, and innovative solutions to meet the needs of our clients.

We believe in fostering a positive and supportive work environment, where employees can grow and develop their skills.

Job SummaryWe are seeking an experienced Service Manager to lead our team and drive operational excellence. The ideal candidate will have a proven track record in HVAC management, excellent leadership and communication skills, and a strong passion for delivering exceptional customer service.

In this role, you will oversee service operations, train and develop service technicians, and collaborate with other departments to achieve business objectives.

ResponsibilitiesKey responsibilities include:

Optimizing service operations to ensure profitability and growth

Training and developing service technicians to enhance their skills and knowledge

Collaborating with the Office Manager to streamline service scheduling and dispatch

Overseeing payroll and technician profitability to ensure efficient use of resources

Maintaining accurate records and reporting on key performance indicators (KPIs)

Fostering a positive and productive work environment through effective leadership and communication

RequirementsTo be successful in this role, you will need:

10+ years of experience in HVAC, with at least 5 years in a management position

An in-depth knowledge of HVAC and refrigeration systems

Excellent leadership and communication skills

Ability to work non-standard schedules, including nights, weekends, and holidays

Compensation and BenefitsWe offer a competitive compensation package, including:

Base salary: $125,000+

Bonuses and incentives for meeting or exceeding performance targets

Comprehensive benefits package, including medical, dental, and vision coverage

401k plan with a 100% match

Flexible schedule and work-life balance

Professional development opportunities



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