Service Management Professional
3 weeks ago
We believe in fostering a positive and supportive work environment, where employees can grow and develop their skills.
Job SummaryWe are seeking an experienced Service Manager to lead our team and drive operational excellence. The ideal candidate will have a proven track record in HVAC management, excellent leadership and communication skills, and a strong passion for delivering exceptional customer service.In this role, you will oversee service operations, train and develop service technicians, and collaborate with other departments to achieve business objectives.
ResponsibilitiesKey responsibilities include:Optimizing service operations to ensure profitability and growth
Training and developing service technicians to enhance their skills and knowledge
Collaborating with the Office Manager to streamline service scheduling and dispatch
Overseeing payroll and technician profitability to ensure efficient use of resources
Maintaining accurate records and reporting on key performance indicators (KPIs)
Fostering a positive and productive work environment through effective leadership and communication
RequirementsTo be successful in this role, you will need:10+ years of experience in HVAC, with at least 5 years in a management position
An in-depth knowledge of HVAC and refrigeration systems
Excellent leadership and communication skills
Ability to work non-standard schedules, including nights, weekends, and holidays
Compensation and BenefitsWe offer a competitive compensation package, including:Base salary: $125,000+
Bonuses and incentives for meeting or exceeding performance targets
Comprehensive benefits package, including medical, dental, and vision coverage
401k plan with a 100% match
Flexible schedule and work-life balance
Professional development opportunities
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