Patient Services Manager Lead

3 weeks ago


Kingman, United States Morrison Healthcare Full time
Overview

Morrison Healthcare is a leading national food and nutrition services company serving over 600 hospitals and healthcare systems.

We provide socially responsible practices and exceptional guest experiences in our hospital kitchens, restaurants, and cafés.

Salary & Benefits

Estimated annual salary: $70,000 - $90,000 based on experience and location.

We offer an array of benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).

Job Description

The Patient Services Manager will lead the Patient Services Team in an Acute Care setting. Key responsibilities include:

  • Establishing goals and overseeing implementation of patient food services needs based upon medical direction and patient population.
  • Hiring, directing, coaching, training, and developing patient service team members.
  • Complying with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations.
  • Ensuring patient services staff assists in achieving stated patient satisfaction goals.
  • Complying with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
Qualifications

Candidates should possess:

  • An Associate degree with one year of work experience in food services or a related field, or a Bachelor's degree in food service technology/management or a related field.
  • A Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred.
  • Minimum of one year experience in food service management preferred in an acute care setting.
  • ServSafe certified, desirable.
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems.


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