Security Supervisor

2 weeks ago


White Sulphur Springs, West Virginia, United States The Greenbrier Full time

Essential Job Functions

Position: Lieutenant Security and Security Officer

Department: Security

Primary Responsibilities:

Respond to fire emergencies as a trained Fire Fighter.

Address various emergencies, including serving as a member of a confined space rescue team.

Handle Security calls, incidents, and events effectively.

Respond to Emergency Medical calls and provide First-Aid assistance.

Monitor an access point, assess entry, and manage traffic flow.

Communicate clearly in English through two-way radio, telephone, computer, and written documentation.

Record and distribute relevant information regarding access.

Observe and address security issues through active monitoring and CCTV camera displays.

Check and process personnel entering and exiting for compliance with regulations.

Manage access controls involving automated gates.

Monitor and respond promptly to electronic notifications from the fire alarm system.

Ensure the safety and security of guests and employees.

Conduct investigations and prepare clear, concise reports.

Enforce company policies and procedures diligently.

Maintain facility security.

Engage positively with guests and team members under various conditions.

Exhibit customer service and hospitality through consistent demonstration of essential attributes.

Demonstrate the ability to manage extremely stressful situations.

Conduct foot and vehicle patrols for fire-watch utilizing electronic recording devices.

Operate a department patrol vehicle on diverse terrains, including public and private roadways.

Drive and manage the department's fire apparatus during routine and emergency operations.

Secondary Responsibilities:

Maintain a professional demeanor during interactions with guests, visitors, or team members.

Present a professional appearance at all times.

Work independently with minimal supervision.

To be successful in this position, the ideal candidate must meet the following criteria:

Past Work Experience Requirements:

Experience in Firefighting, Emergency Medical Services, Law Enforcement, or Military service is preferred.

Previous security service experience is advantageous.

Educational Requirements:

A High School Diploma or G.E.D. is required.

Communication Skills Requirements:

Ability to communicate effectively both verbally and in writing.

Strong report writing skills.

Technical Requirements:

Current certification as a WV Firefighter Level 1 or higher.

Ability to achieve confined space entry and rescue certification.

Current certification in a recognized Basic First-Aid program or higher.

Current certification in a recognized Cardiopulmonary Resuscitation (CPR) program.

A valid driver's license is required.

Ability to obtain certification as a Certified Lodging Security Officer or equivalent.

Must meet all training and technical requirements as specified.

Computer Experience & Level:

Word Processing - Beginner

Spreadsheet (Excel) - Beginner

Technical Skills - Skill Level:

Typing - Beginner

Data Entry - Beginner

Physical Requirements:

Location of Work:

Indoors - Yes, Heated - Yes

Outdoors - Yes, with temperature fluctuations.

Work Postures:

Standing - Continuous (up to 8 hrs. in an 8 hr. shift)

Sitting - Frequent (up to 5.5 hrs. in an 8 hr. shift)

Walking - Infrequent (up to 3 hrs. in an 8 hr. shift)

Climbing - Rarely (up to 0.5 hr in an 8 hr. shift)

Lifting Requirements:

10 lbs. or less

11-20 lbs.

21-30 lbs.

31-40 lbs.

Over 41 lbs.

Horizontal Lift - X



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