Security Assurance Specialist

2 weeks ago


Hot Springs, Virginia, United States Omni Hotels Full time

Location

The Homestead

At Omni Hotels, our team members are the cornerstone of our success. Since our inception, we have been dedicated to providing guests with unparalleled Southern hospitality. Nestled in the scenic Allegheny Mountains of Virginia, our resort offers a diverse range of activities, including exquisite dining, championship golf, a luxurious spa, winter sports, and family-friendly events.

Our associates thrive in a vibrant and engaging work atmosphere, receiving comprehensive training and mentorship. We take pride in our culture of respect, gratitude, and empowerment. If you are a friendly and driven individual with a passion for service, Omni Hotels may be the ideal place for you.

Job Overview

The primary role of this position is to ensure the safety and security of all guests, staff, and hotel property.

Key Responsibilities

  • Conduct regular security rounds throughout the hotel, including:
    • Dining establishments
    • Lobby areas and staff entrances
    • Guest floors
    • Executive offices
    • Service areas
  • Respond promptly to emergency situations and security requests.
  • Maintain a secure environment for guests, staff, and hotel property at all times.
  • Enforce hotel policies and procedures with courtesy and professionalism.
  • Document all activities during each shift and report as per established security protocols.
  • Follow directives from the Director of Security and other management personnel.
  • Uphold the highest standards of security and professionalism in all interactions.
  • Monitor staff entry and exit, ensuring compliance with hotel policies.
  • Inspect parcels and packages leaving the hotel.
  • Manage security at the receiving dock and report any unauthorized items.
  • Verify identification of non-staff personnel and ensure proper authorization for entry.
  • Perform clerical duties as required by the Security Department.
  • Maintain a logbook for vehicle stickers.
  • Protect the hotel from unauthorized access and ensure legitimate business operations.
  • Carry out any additional tasks as assigned by supervisors.

Tools and Equipment:

Telephone, computer, filing supplies, first aid equipment, and security monitoring devices.

Working Environment:

Indoor and outdoor hotel settings with exposure to varying weather conditions and potential hazards.

Qualifications:

  • Ability to stand and walk for extended periods.
  • Effective communication skills.
  • Basic computer proficiency.
  • Capability to navigate the hotel efficiently.
  • First Aid/CPR certification is preferred.
  • Maintain composure in high-pressure situations.
  • Willingness to work flexible hours, including nights, weekends, and holidays.


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