Guest Experience Specialist

5 days ago


Burlingame, California, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and share information about the local area with guests
  • Provide exceptional customer service and ensure that every guest feels valued and respected
  • Work collaboratively with other team members to achieve common goals and objectives
  • Stay up-to-date with company policies and procedures and maintain confidentiality at all times
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • No supervisory experience required
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
Benefits

As a Guest Experience Expert at Marriott International, you will enjoy a range of benefits, including:

  • Competitive hourly rate of $30.25
  • Healthcare benefits
  • Flexible spending accounts
  • 401(k) plan
  • Earned paid time off and/or sick leave
  • Life insurance
  • Disability coverage
  • Other life and work wellness benefits
About Marriott International

Marriott International is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are proud to welcome you to explore a career with Marriott International and become part of a global team that values excellence, integrity, and teamwork.



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