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Guest Service Ambassador

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Job Summary

We are seeking a highly skilled and customer-focused Guest Service Aide to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Provide warm and welcoming greetings to guests, ensuring they feel valued and respected.
  • Assist guests with luggage, including transporting it to and from their rooms and the designated bell area.
  • Offer directions and recommendations to guests, helping them navigate our property and the surrounding area.
  • Arrange transportation for guests, including taxis, shuttle buses, and limousine services.
  • Communicate parking procedures to guests, ensuring they are aware of our parking options and policies.
Requirements
  • High school diploma or equivalent required.
  • No prior work experience necessary, but a positive attitude and willingness to learn are essential.
  • Ability to work in a fast-paced environment, handling multiple tasks and responsibilities with ease.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer

As a Guest Service Aide with Marriott International Inc, you will enjoy a competitive hourly rate of $26.88, as well as a range of benefits, including health care, flexible spending accounts, and a 401(k) plan. We are committed to providing a positive and inclusive work environment, where you can grow and develop your skills and career.

Marriott International Inc is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.