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Experience Coordinator

2 months ago

Burlingame, California, United States the now corporation Full time
{"title": "Experience Guide", "description": "Job Summary

The NOW Corporation is seeking a highly skilled and detail-oriented Experience Guide to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless daily operations, and promoting our services and products.

Key Responsibilities
  • Provide top-notch guest service, including greeting guests, answering phone calls, and addressing questions and concerns.
  • Accurately book, change, and cancel massage appointments, as well as maintain cash register banks.
  • Actively promote services, enhancements, membership, and retail, as well as special events and promotions.
  • Maintain a clean, safe, and fully stocked work area, and develop the ability to work independently with minimal supervision.
  • Communicate effectively with management and staff, and contribute to a positive and healthy work environment.
Requirements
  • Must be detail-oriented, efficient, and productive in a fast-paced environment.
  • Excellent communication, listening, and computer skills are essential.
  • Ability to multitask, work independently, and maintain a positive attitude in a team environment.
  • Basic math and money handling skills are required.
About The NOW Corporation

The NOW Corporation is a wellness destination that offers high-quality, affordable massage services in an inspired setting. We are committed to providing exceptional guest service and promoting a healthy work environment.

", "lang_code": "en-US"}