Houston Branch Operations Manager

2 weeks ago

Houston, Texas, United States Phoenix Metals Full time
Position Overview

Phoenix Metals Company is a leading distributor in the metals sector, operating 17 locations nationwide as a subsidiary of Reliance Inc., a prominent Fortune 500 company.

ROLE SUMMARY

The Branch Manager is tasked with managing the daily functions of the branch, ensuring outstanding customer engagement, and meeting financial goals. This position requires the recruitment and management of personnel, fostering customer relationships, and devising and executing strategies to enhance productivity and sales performance to meet financial objectives.

KEY RESPONSIBILITIES

  • Oversee the planning, organization, and direction of daily branch operations, ensuring adherence to company policies and procedures.
  • Develop and implement sales initiatives to achieve or surpass branch and corporate goals.
  • Provide training, mentorship, and performance evaluations to staff to support their professional growth.
  • Ensure exceptional customer satisfaction through superior service.
  • Formulate strategies for business expansion and customer acquisition.
  • Address customer complaints and resolve issues efficiently.
  • Monitor financial activities of the branch, including budgeting, forecasting, and reporting to maintain profitability.
  • Facilitate communication between branch personnel and upper management, serving as a liaison for concerns and suggestions.
  • Manage inventory and ensure sufficient stock levels.
  • Oversee the recruitment, hiring, and onboarding processes for new team members.
  • Ensure compliance with relevant safety and quality standards.

QUALIFICATIONS

  • Prior experience in management or sales, or a combination of education and experience that provides the necessary knowledge and skills.
  • High School diploma or GED is required.
  • A Bachelor's degree in Business Administration, Finance, or a related field is preferred.
  • Experience in customer service or a related field is preferred.
  • Understanding of sales principles and methods for promoting products or services is required.
  • Knowledge of customer service principles and processes is essential.
  • Familiarity with raw materials, production processes, quality control, and effective distribution techniques is required.
  • Understanding of company products and their applications is necessary.
  • Knowledge of the metals industry is required.
  • Ability to manage multiple tasks, prioritize effectively, and utilize time efficiently is essential.
  • Capability to present information clearly and respond to inquiries from various stakeholders is required.
  • Strong verbal and written communication skills are necessary.
  • Excellent listening skills are required.
  • Robust analytical and problem-solving abilities are essential.
  • Strong leadership and team-building capabilities are required.
  • Ability to apply mathematical concepts to real-world situations is necessary.
  • Capacity to make informed decisions based on analysis, knowledge, and experience is required.
  • Ability to establish and maintain cooperative relationships with colleagues and clients is essential.
  • Proficiency in Microsoft Office Suite and relevant software is required.

Work Environment: This position involves sedentary work, requiring exertion of up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to move objects. The role primarily involves sitting, with walking and standing required only occasionally. The work environment is an office setting with controlled temperature.

Phoenix Metals Company is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

  • Assistant Branch Manager

    4 days ago

    Houston, Texas, United States City of Houston Texas Full time

    About the Role:Houston Public Library seeks a highly motivated and customer-focused individual to serve as the Assistant Manager at the Heights Neighborhood Library.Key Responsibilities:Provide exceptional customer service to patrons, responding to their needs and concerns in a timely and professional manner.Assist the Branch Manager in overseeing daily...

  • Branch Operations Manager

    2 weeks ago

    Houston, Texas, United States Phoenix Metals Full time

    Position OverviewPhoenix Metals Company, a leading entity in metal distribution with numerous locations nationwide, is a proud subsidiary of Reliance Inc., recognized as a Fortune 500 company.ROLE SUMMARYThe Branch Operations Manager is tasked with overseeing the daily functions of the branch, ensuring outstanding customer service, and meeting financial...

  • Freight Forwarding Branch Manager

    13 hours ago

    Houston, Texas, United States Altius Talent | Freight Forwarding Recruitment Full time

    Job DescriptionJob Title: Freight Forwarding Branch ManagerCompany: Altius Talent | Freight Forwarding RecruitmentJob Type: Full-timeLocation: Remote (with occasional travel)Job Category: Logistics & Supply ChainJob SummaryWe are seeking an experienced Freight Forwarding Branch Manager to lead our Houston, TX branch. As a key member of our team, you will be...

  • Branch Operations Manager

    4 days ago

    Houston, Texas, United States Aggieland Credit Union Full time

    Job DescriptionAggieland Credit Union is seeking a highly skilled Branch Operations Supervisor to join our team.We are a 70-year-old organization that values long-term relationships and community service. If you are passionate about helping others and have a strong desire to make a difference, we encourage you to apply.Key ResponsibilitiesTeam Member...

  • Executive Director Houston Theater District

    2 days ago

    Houston, Texas, United States Downtown Houston + Full time

    About the RoleWe are seeking a highly skilled and experienced Arts Administrator and Placemaking Specialist to join our team at Downtown Houston +. The successful candidate will be responsible for the development and execution of placemaking and public art projects that advance a sense of community in Downtown Houston's Theater District.Key...

  • Houston Water Operations Technician I

    2 days ago

    Houston, Texas, United States City of Houston, TX Full time

    Job SummaryThe City of Houston, TX is seeking a highly skilled Water Operations Technician to join our team. As a Water Operations Technician, you will be responsible for monitoring and maintaining water treatment facilities, systems, and equipment to ensure compliance with state and federal permits.Key ResponsibilitiesMonitor and maintain water treatment...

  • Clinical Operations Manager in Neurophysiology

    2 weeks ago

    Houston, Texas, United States Houston Methodist Hospital Full time

    Clinical Operations Manager at Houston MethodistThe Clinical Operations Manager position at Houston Methodist entails overseeing the management, strategic planning, development, financial oversight, and administrative functions of a clinical department. This role is pivotal in ensuring streamlined operations and collaborates closely with leadership to adopt...

  • Retail Sales Associate

    2 days ago

    Houston, Texas, United States Boll & Branch Full time

    About the RoleBoll & Branch is seeking a highly skilled and motivated Part-Time Sales Associate - Brand Ambassador to join our retail team at Highland Village in Houston, TX. As a Sales Associate - Brand Ambassador, you will be responsible for generating sales through conversion of existing traffic and fostering repeat business through exceptional customer...

  • Nursing Operations Manager

    7 days ago

    Houston, Texas, United States Houston Methodist Full time

    Nursing Operations Manager At Houston Methodist, the Nursing Operations Manager holds a pivotal role in overseeing the comprehensive operational aspects of patient care delivery within designated areas. This position requires a registered nurse who excels in fostering collaboration across departments and professional teams. The Nursing Operations...

  • IT Systems Operations Manager

    2 weeks ago

    Houston, Texas, United States Houston Methodist Full time

    Position Overview: The IT Systems Operations Manager at Houston Methodist plays a crucial role in overseeing the management of IT applications and support functions related to clinical and business systems. Key Responsibilities: Effectively manage business workflow analysis, system definition, design, acquisition, and implementation of new and modified...

  • Nursing Operations Manager

    2 weeks ago

    Houston, Texas, United States Houston Methodist Full time

    Nursing Operations Manager At Houston Methodist, the Nursing Operations Manager holds a pivotal role, overseeing the comprehensive operational management of patient care delivery within designated service areas. This position is integral in fostering collaboration across departments and professional disciplines. The Nursing Operations Manager actively...

  • Inflight Operations Supervisor

    7 days ago

    Houston, Texas, United States Branch 55 Full time

    Job OverviewBranch 55 is currently seeking an Inflight Operations Supervisor to join our dynamic team.Key Responsibilities:Oversee all aspects of the inflight unit's management, including operational monitoring, financial oversight, customer engagement, and team leadership.Enhance financial performance by implementing strategic initiatives aimed at achieving...

  • Neurologist Position at Houston Methodist Kingwood

    7 days ago

    Houston, Texas, United States Houston Methodist Full time

    Position Overview: Outpatient Neurologist at Houston Methodist Comprehensive Care Center - KingwoodThe Houston Methodist Specialty Physician Group is actively looking for a Board Certified or Board Eligible **neurologist** to join our respected team in Kingwood, located in the northern region of Houston. This role presents an excellent opportunity to engage...

  • Neurologist Position at Houston Methodist Kingwood

    2 weeks ago

    Houston, Texas, United States Houston Methodist Full time

    Opportunity Overview: Outpatient Neurologist Role at Houston Methodist Comprehensive Care Center - KingwoodHouston Methodist Specialty Physician Group is in search of a Board Certified or Board Eligible **neurologist** to join our respected team in Kingwood, situated in the northern region of Houston. This is an excellent opportunity to integrate into a...

  • Branch Operations Supervisor

    2 weeks ago

    Houston, Texas, United States Greater Texas Credit Union Full time

    Why Join Us as a Branch Operations Supervisor?As a valued member of our team, you will receive:- Comprehensive training and continuous coaching to enhance your professional skills.- An opportunity to make a significant impact on our members and colleagues.- A complete benefits package, including Sundays off, 10 paid holidays, and a 401k plan, along with a...

  • Assistant Branch Manager

    6 days ago

    Houston, Texas, United States Atlas Building Products Full time

    **Job Summary:**We are seeking a highly motivated and detail-oriented individual to fill the role of Assistant Branch Manager - Operations at Atlas Building Products. As a Management Trainee - Branch Support, you will have the opportunity to gain valuable experience in various departments while working closely with experienced personnel.**Key...

  • Military Banking Management Apprentice

    2 days ago

    Houston, Texas, United States Quality Talent Group Full time

    Job DescriptionAbout this role:We are seeking a highly motivated and detail-oriented Military Banking Management Apprentice to join our team in Northwest Houston. As a Military Banking Management Apprentice, you will have the opportunity to work with a dynamic team and gain valuable experience in the banking industry.Key Responsibilities:Participate in less...

  • Nursing Operations Manager

    7 days ago

    Houston, Texas, United States Houston Methodist Hospital Full time

    Position Overview:The Nursing Operations Manager at Houston Methodist is entrusted with the comprehensive oversight of patient care delivery and quality within designated areas, ensuring operational excellence around the clock.Key Responsibilities:This role promotes collaboration across departments and professional disciplines. The Nursing Operations Manager...

  • Forklift Operator

    2 weeks ago

    Houston, Texas, United States Branch 46 Full time

    Job OverviewWe are seeking a Forklift Operator - Warehouse Specialist to contribute to our logistics operations. This role emphasizes the safe and effective handling of goods and materials within our facility.Key Responsibilities:Utilize various machinery for the storage and retrieval of inventoryPrepare and package goods for distributionLoad, unload, and...

  • Branch Operations Team Leader

    1 week ago

    Houston, Texas, United States Greater Texas Credit Union Full time

    Why Join Us as a Branch Operations Team Leader: Comprehensive training and continuous support to cultivate essential skills. An opportunity to make a significant impact on members and colleagues. Competitive benefits package, weekends off, 10 paid holidays, 401k, and a role that enhances your professional profile. Overview of the Branch Operations Team...