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Nursing Operations Manager
2 months ago
Position Overview:
The Nursing Operations Manager at Houston Methodist is entrusted with the comprehensive oversight of patient care delivery and quality within designated areas, ensuring operational excellence around the clock.
Key Responsibilities:
This role promotes collaboration across departments and professional disciplines. The Nursing Operations Manager actively participates in committees, representing both the unit and nursing with a positive outlook.
Key responsibilities include:
- Developing and executing performance initiatives to enhance patient safety, outcomes, and satisfaction.
- Demonstrating leadership and critical thinking through self-direction and effective communication.
- Managing daily activities of the department staff, focusing on quality, productivity, and operational goals.
- Providing guidance and support to staff, overseeing staffing and budget compliance, and contributing to hiring and termination decisions.
- Implementing training and operational initiatives to ensure adherence to ethical standards and regulatory requirements.
People Management:
The Nursing Operations Manager is responsible for the selection, scheduling, supervision, and evaluation of department employees. This includes:
- Conducting regular meetings to discuss policies, procedures, and operational matters.
- Providing mentorship and development opportunities for staff.
- Maintaining effective communication to foster a competent and engaged workforce.
Service Excellence:
This position involves planning and organizing daily operations to ensure high levels of service and patient satisfaction. Responsibilities include:
- Setting priorities and functional standards for staff.
- Driving service standards to improve patient satisfaction scores.
- Actively participating in committees to represent departmental interests.
Quality and Safety:
The Nursing Operations Manager ensures a safe working environment by:
- Monitoring compliance with safety plans and regulatory guidelines.
- Utilizing information systems to enhance operational performance.
- Implementing proactive measures to improve departmental workflows and safety outcomes.
Financial Management:
This role includes assisting in budget development and ensuring cost-effective operations by:
- Managing departmental expenses within approved budget parameters.
- Developing staffing plans that reflect cost-effectiveness.
Growth and Innovation:
The Nursing Operations Manager identifies and implements innovative solutions to enhance departmental operations and is involved in:
- Evaluating processes and recommending changes for improvement.
- Building strategic relationships across departments to achieve business objectives.
Qualifications:
Applicants should possess a Bachelor's degree or higher in Nursing, with three years of nursing experience, including one year in a leadership role. Required certifications include RN licensure and BLS certification.
This job description is intended to provide a general overview of the position and is not exhaustive. Houston Methodist reserves the right to revise job duties as necessary.
