Healthcare Operations Manager

2 weeks ago


Gilbert, Arizona, United States Serenity Healthcare Full time
Job Overview

Position: Manager
Location: Onsite

At Serenity Healthcare, we are redefining the standards of healthcare delivery. Our mission is to empower individuals and foster career growth, regardless of prior healthcare experience. With a remarkable clinical model that has achieved consistent growth, we are committed to training and mentoring our team members to accelerate their professional journeys. Our innovative, patient-focused approach is transforming the healthcare landscape by providing essential access to TMS treatment.

Key Responsibilities:

  • Oversee a dedicated team to ensure exceptional patient experiences and outcomes.
  • Manage daily operations, including staff scheduling, administrative tasks, and performance evaluations.
  • Take responsibility for team dynamics, office management, and patient satisfaction.
  • Facilitate connections between patients and Serenity's treatment options.
  • Support 1 to 3 healthcare providers in their roles.
  • Train and mentor new provider assistants.

Qualifications:

  • High School Diploma or GED.
  • Strong focus on customer service.
  • A minimum of 3 years in a management or leadership role.
  • Excellent verbal and written communication skills, along with basic mathematical proficiency.
  • Proficient in de-escalation techniques and building rapport with individuals.

About Serenity Healthcare:
Serenity Healthcare stands at the forefront of healthcare technology. Utilizing cutting-edge medical devices, we offer our patients sustainable success even when other treatments have not yielded results. Our commitment to evidence-based practices and proven outcomes drives us to help individuals reclaim their lives through a revolutionary approach to healthcare.

Benefits:

  • Accelerated career advancement opportunities in healthcare.
  • Comprehensive insurance benefits, including Medical, Dental, and Vision, along with a 401K plan.
  • Generous paid time off policy, including 20 days off annually.
  • Employee access to Serenity's innovative treatment options.

*Serenity Healthcare is an equal opportunity employer. This position is contingent upon the successful completion of a criminal background check and drug screening upon hire.*



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