Restaurant Operations Manager

5 days ago


Gilbert, Arizona, United States Quality Brand Group Full time
Restaurant Manager Job Description

About the Role:

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Quality Brand Group. As a Restaurant Manager, you will be responsible for leading our store team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Operational Excellence: Ensure the store operates in accordance with company standards, policies, and procedures.
  • Guest Satisfaction: Foster a positive and welcoming environment for our guests, ensuring their needs are met and exceeded.
  • Team Development: Recruit, train, and develop a high-performing team, providing coaching and guidance to ensure their success.
  • Financial Management: Manage store finances, including sales, expenses, and inventory, to achieve profitability goals.
  • Communication: Effectively communicate with store team members, guests, and corporate staff to ensure seamless operations.
  • Problem Solving: Analyze and resolve operational issues, making informed decisions to drive business growth.

Requirements:

  • Leadership Experience: Proven track record of leading high-performing teams in a fast-paced environment.
  • Customer Service: Excellent customer service skills, with a focus on delivering exceptional guest experiences.
  • Financial Management: Strong financial management skills, including budgeting, forecasting, and inventory management.
  • Communication: Effective communication and interpersonal skills, with the ability to work with diverse teams and stakeholders.
  • Problem Solving: Strong analytical and problem-solving skills, with the ability to make informed decisions.

What We Offer:

  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance.
  • Employee Discounts: Discounts on Dunkin' products and services.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.


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