Contact Center Representative

3 weeks ago


Orlando, Florida, United States Ultimate Staffing Services Full time
Job Summary

We are seeking a highly organized and results-driven Contact Center Representative to join our team at Ultimate Staffing Services. As a Contact Center Representative, you will be responsible for providing exceptional customer service to students and families interested in our online programs.

Key Responsibilities:

  • Make 150-200 calls/emails per day to students who have requested information about our online programs
  • Establish contact with students through a variety of outreach strategies, including calls, texts, emails, and chats
  • Transition students to a Program Manager who will provide details about the program, curriculum, and application process
  • Work closely with Program Managers to ensure a seamless experience for students

Requirements:

  • Well-organized and diligent with a results-driven approach
  • Ability to self-manage and prioritize tasks effectively
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive hourly rate of $18
  • A comprehensive benefits package

Equal Employment Opportunity:

Ultimate Staffing Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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