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Customer Service Representative

1 month ago

Orlando, Florida, United States XACT Full time

We're seeking a skilled Customer Service Representative to provide exceptional support to our clients. As an Inbound Customer Care Specialist, you'll be responsible for handling incoming calls, chats, and emails in a fast-paced environment. With a focus on customer satisfaction, you'll utilize your phone, internet, and computer skills to deliver top-notch support.

As a Client Support Specialist, you'll be part of a dynamic team that's passionate about providing world-class service. With training provided, you'll have the opportunity to develop your skills and excel in this role. This is a seasonal position that may lead to permanent opportunities for top performers.

Requirements:

  • Fluent English language skills
  • Ability to type 40 words per minute or greater
  • Travel to our Orlando, FL call center (computer and workstation provided)
  • Ability to sit for extended periods

Benefits:

  • PTO program for work-life balance
  • Flexible scheduling options
  • Medical, dental, and vision insurance
  • Supplemental products through Allstate
  • Safe and comfortable working environments

At XACT, we're committed to providing our team members with the tools and support they need to succeed. Whether you're working from our contact center or your home office, you'll have access to our team member support center 24/7.