Snowmaking Operations Manager
2 days ago
Job Overview:
This part-time Snowmaking Lead position at TROLLCO INC offers a unique opportunity to establish and execute snow surface operations while prioritizing guest safety and experience.
About the Role:
- Promote and adhere to all standard operating procedures and safety protocols to ensure a safe environment for guests and team members.
- Maintain punctuality and consistent attendance to fulfill daily responsibilities, contributing to exceptional guest experiences.
- Demonstrate ability to learn and perform job tasks in various activities on the snowmaking terrain.
- Foster a friendly and congenial attitude while providing assistance, information, and directions to guests and fellow employees.
- Deliver exceptional guest experiences through effective communication and navigation of snowmaking activities.
- Collaborate as a team player with co-workers and other departments as needed.
- Anticipate and respond promptly to guest needs, acknowledging their presence throughout the day.
- Support special events and large groups by ensuring seamless execution of snowmaking operations.
- Show self-motivation and self-direction in managing daily tasks and equipment operation.
- Ensure high-quality snow surfaces through responsible operation and maintenance of HDH snowmaking equipment.
- Complete all required training and adhere to company safety programs.
- Report injuries or near misses to the Manager on Duty immediately and maintain accurate documentation.
- Acknowledge and comply with departmental Standard Operating Procedures (SOPs) and safety protocols.
Responsibilities:
- Develop and implement comprehensive snowmaking plans to deliver high-quality finished surfaces for an exceptional guest experience.
- Analyze and diagnose trouble codes, identifying resolution paths to optimize snowmaking efficiency.
- Drive excellence in guest service, emphasizing prompt responses to inquiries and resolving issues efficiently.
- Maintain strict adherence to safety protocols, fostering a culture of compliance within the HDH safety programs.
- Lead teams of 2-4 people in executing snowmaking operations, promoting collaboration and accountability.
- Ensure LOTO awareness and confined space entry practices are consistently followed.
Requirements:
- Hold a valid MVR with no convictions.
- Exhibit excellent communication skills to effectively engage with guests and colleagues.
- Possess two years of management experience, demonstrating leadership capabilities.
- Be available to work varied shifts, including weekends and holidays, during peak snowmaking periods.
- Meet minimum age requirements of 18 years old.
- Display basic troubleshooting skills to identify problems and execute resolutions efficiently.
Work Environment:
- Primary work environment is outdoors, exposed to cold temperatures, wind, rain, and snow.
- The job demands strenuous physical activity, often involving lifting heavy equipment and navigating challenging terrain.
Estimated Salary Range: $22-$24 per hour
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