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Client Success Manager

2 months ago

Scottsdale, Arizona, United States Michael Bernoff Team Full time
Job Overview

We are seeking a highly motivated and enthusiastic Client Success Manager to join our dynamic team at Michael Bernoff Team in Scottsdale, AZ, US. As a key member of our organization, you will play a pivotal role in crafting memorable guest experiences and driving transformative journeys for our clients.

Our team is united by a shared passion for empowering individuals and transforming corporate cultures. Led by Michael Bernoff, a visionary in the realm of personal and professional development, we are committed to catalyzing positive change on both individual and organizational levels.

Key Responsibilities
  • Engage with guests to understand their requirements and preferences.
  • Coordinate and manage customer service events to enhance the overall guest experience.
  • Utilize strong communication and problem-solving skills to address customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with the team to ensure seamless execution of events and activities.
  • Demonstrate basic computer skills to input and track guest information accurately.
Requirements
  • Event Coordination and Management Experience.
  • 2-3 years of high-level customer service experience preferred.
  • Call Center Experience.
  • Basic Computer Skills.
  • Strong Verbal and Written Communication Skills.
About Us

At Michael Bernoff Team, we are dedicated to creating a united community that values personal development, empowerment, and life-changing transformations. If you are passionate about making a positive difference and contributing to a dynamic, purpose-driven team, we encourage you to apply for this exciting opportunity.