Inside Account Manager
4 weeks ago
We are seeking a skilled Inside Account Manager to join our team at AWC. As an employee-owner, you will have direct and daily contact with our customers, developing relationships to grow our business.
Success is measured by meeting sales objectives while exceeding customer requirements. You will work with Outside Account Managers to grow your skills, expertise, and career development opportunities across the industry.
The opportunities to learn and assist with many different and exciting manufacturing traits are endless with new experiences daily.
Key Responsibilities- Build, develop, and retain customers necessary to drive a high-performance sales team
- Acknowledge and process customer's Request for Quotes (RFQ) and Purchase Orders (PO)
- Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders
- Direct sales forecasting activities, analyze account sales data, and promote sales
- Communicate with Outside Account Managers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts
- Review work processes to ensure that internal and external quality standards are followed and suggest improvements
- Examine ways to offer practical, creative alternatives that increase AWC's chances of successfully closing orders at higher margins
- Must be a team player with the ability to work with cross-functional teams to achieve common goals
- Sense of urgency, high energy with high accountability
- Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
- Willingness to be on call for after-hours & weekend support periodically
- Practical working knowledge of Microsoft Excel
- Preferred Qualifications: 4-year bachelor's degree / 2-year technical degree (preferred in an Engineering) and 2-5 years of industry experience
As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo.
We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners.
We strategically partner with the world's most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively.
As experts in our partners' technologies, we are well-equipped to properly size, select, configure, and support each.
It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.
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