ServiceNow Solutions Architect

5 hours ago

Washington, Washington, D.C., United States AHU Technologies Inc Full time
Job Title: ServiceNow Architect

We are seeking a highly skilled ServiceNow Architect to join our team at AHU Technologies Inc. As a ServiceNow Architect, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet the ITSM, ITAM, and change management needs of our IT projects.

The ideal candidate will have a deep understanding of ServiceNow capabilities, best practices, and a strong ability to architect solutions that meet our organization's needs. You will collaborate with stakeholders to understand business requirements and translate them into technical solutions leveraging the ServiceNow platform.

Key Responsibilities:
  • Design end-to-end ServiceNow solutions that align with business objectives and requirements.
  • Develop technical architecture, data model, integrations, and workflows to support business processes.
  • Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies.
  • Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications and design documents.
  • Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS to meet specific business needs.
  • Design and implement integrations between ServiceNow and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques.
  • Identify opportunities to optimize ServiceNow performance and scalability, implementing performance tuning measures and monitoring system performance to ensure optimal operation.
  • Ensure adherence to governance, compliance, and security standards in ServiceNow implementations, implementing security controls, access restrictions, and audit mechanisms as necessary.
  • Create technical documentation, including design documents, architecture diagrams, and configuration guides, and provide training and knowledge transfer to team members and end-users.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience.
  • ServiceNow Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS) certifications preferred.
  • Proven experience architecting and implementing complex ServiceNow solutions in enterprise environments.
  • In-depth knowledge of ServiceNow platform architecture, modules, and components.
  • Strong knowledge of the following ServiceNow modules: ITSM, ITOM, ITFM, HRSD, PPM, and SPM.
  • Experience with ServiceNow integrations using REST, SOAP, and other protocols.
What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced ServiceNow Architect looking for a new challenge, please submit your application.

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