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ServiceNow Developer

2 months ago


Washington, Washington, D.C., United States NuAxis Innovations Full time
Job Title: ServiceNow Programmer/Developer II

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Our team is passionate about technology and dedicated to delivering exceptional results. We are seeking a talented and motivated ServiceNow Programmer/Developer II to join our team in DC.

Job Summary:

As a ServiceNow Programmer/Developer II, you will be responsible for developing, configuring, and customizing ServiceNow applications, modules, and workflows to meet business requirements.

You will collaborate with stakeholders to gather and analyze requirements and propose technical solutions.

You will write and maintain clean, efficient, and well-documented code using JavaScript, HTML, CSS, and ServiceNow scripting languages.

You will design and implement integrations with third-party systems and tools using ServiceNow APIs and web services.

You will perform unit testing, system testing, and debugging of ServiceNow applications to ensure quality and reliability.

You will provide technical guidance and mentorship to junior developers and team members.

You will stay updated on the latest ServiceNow features, functionalities, and best practices, and apply them to enhance existing systems.

You will collaborate with cross-functional teams, including business analysts, testers, and solution architects, to deliver integrated solutions.

You will participate in agile development processes, including sprint planning, daily stand-ups, and sprint retrospectives.

You will assist in troubleshooting and resolving technical issues in production environments.

Required Skills/Experience:
  • Proficiency in ServiceNow platform development, including configuration, customization, and scripting.
  • Extensive experience with JavaScript, HTML, CSS, and other web technologies.
  • Strong understanding of IT service management (ITSM) processes and best practices.
  • Ability to design and implement complex workflows, business rules, and integrations within the ServiceNow platform.
  • Experience with ServiceNow APIs, data imports/exports, and system integrations.
  • Knowledge of ServiceNow modules such as incident management, change management, and CMDB.
  • Familiarity with Agile development methodologies.
  • Excellent problem-solving skills and ability to troubleshoot and debug issues.
  • Effective communication skills and ability to collaborate with cross-functional teams.
  • Minimum of 10 years of experience in ServiceNow development or a related field.
Minimum Qualifications:
  • Bachelor's degree in computer science, information technology, or a related field.
  • ServiceNow Certified Application Developer (CAD) certification preferred.
  • Proven track record of successfully delivering ServiceNow solutions in a professional environment.
  • Strong analytical and organizational skills.
  • Ability to work independently and manage multiple tasks simultaneously.