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ServiceNow Solutions Architect

2 months ago

Washington, Washington, D.C., United States Spatial Front Full time
Job Description

Job Summary:

The ServiceNow Solutions Architect will lead the overall design and development of the ServiceNow platform for Spatial Front Inc. This role will provide technical guidance and serve as an escalation point for the ServiceNow development team members. The successful candidate will support customers and end-users to define their requirements based on the latest ServiceNow feature set.

Key Responsibilities:

  • Receive complex input from product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality.
  • Design and implement process workflows, automations, procedures, and technical standards.
  • Design and implement ServiceNow tables, flow diagrams, and low-code solutions in partnership with the product team and other stakeholders.
  • Design, review, and modify ServiceNow patterns as needed.
  • Invent and validate solutions, including algorithmic, to novel challenges.
  • Guide the implementation, configuration, and maintenance of interfaces/integrations with third parties.
  • Provide technical expertise and participate in implementing new ServiceNow functionality.
  • Maintain a comprehensive view of the ServiceNow architecture at both a bird's-eye and granular level.
  • Clearly document ServiceNow architecture for use internally.
  • Participate in Agile/SAFe development, e.g., assist with estimating effort and system complexity.
  • Contribute to ServiceNow software releases through configuration tasks and feature delivery.

Requirements:

  • Bachelor's degree in information technology, computer science, business administration, or a related field/or equivalent experience.
  • 5+ years of experience with ServiceNow development, including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration (SOAP, REST).
  • 5+ years of experience with web development, including X-HTML, CSS3, SQL, XML, jQuery, or Angular, and one or more of the following back-end technologies: JavaScript, PHP,.NET, or Java integrations in ServiceNow.
  • Strong domain expertise in ServiceNow platform applications: Strategic Portfolio Management (SPM), Hardware and Software Asset Management, Integrated Risk Management (IRM), and Performance Analytics.
  • Experienced in implementing Security Operations (SecOps) functionality in ServiceNow, integrating incident data from security tools into a structured response engine that uses intelligent workflows and automation.
  • Experienced in the System Development Life Cycle (SDLC) processes, including client requirement analysis and system design.
  • Ability to pull together and synthesize multiple strands in large-scale projects.
  • Experience implementing systems using the Agile/SAFe methodology.
  • Solid communication skills, and the ability to clearly articulate complex ideas and technical designs.
  • Experience presenting technical material to senior business managers in a non-technical manner to ensure a clear understanding of how the risk(s) affects the mission and/or business functions.

Additional Information:

  • In order to meet the clearance requirements for this opportunity, candidates must be authorized to work in the US.
  • All candidates will be subject to a complete background check to include, but not limited to, Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment, and Credit History.
  • Public Trust background investigations can take approximately four to eight weeks and require fingerprinting.

Benefits:

  • The salary for this position is $110,000 - $170,000 annually.
  • For information on Spatial Front Inc.'s benefits, please visit [insert link].
  • This is a full-time W2 position.
  • Please no agencies, third parties, or Corp-to-corp.
  • Spatial Front Inc. is an Equal-opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  • Spatial Front Inc. participates in E-Verify.