Complaint Resolution Specialist

4 weeks ago


Tempe, Arizona, United States Becton, Dickinson & Company Full time

Job Summary

The Complaint Management Specialist position at Becton, Dickinson & Company supports and provides oversight of product complaint handling and Post Market Surveillance activities. This role requires a customer-centric focus while interacting with customers, as well as other specialists, management, technical, skills, medical, project management, and business services teams.

Key Responsibilities

  • Support and provide oversight of product complaint handling and Post Market Surveillance activities.
  • Interact with customers in a customer-centric manner.
  • Collaborate with other specialists, management, technical, skills, medical, project management, and business services teams.

Requirements

  • Customer-centric focus.
  • Excellent communication and collaboration skills.
  • Ability to work in a team environment.


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