IT Incident Management Specialist
4 weeks ago
About the Role:
KPMG is seeking a skilled IT Incident Management Specialist to join our Digital Nexus technology organization. This is a remote work opportunity.
Responsibilities:
- Manage the entire incident management process, from detection to resolution, including major incident response.
- Record all incidents and maintain documentation for all outages, including conducting post-incident reviews with resolving groups.
- Ensure the appropriate communications are sent to Information Technology (IT) and business leadership, keeping them advised of the incident and business impact.
- Work closely with IT teams, security personnel, and upper management.
- Participate in regular assessments of processes to ensure they are well-documented, sustainable, and scalable.
Qualifications:
- Minimum five years of recent experience supporting various infrastructure stacks, such as application, hypervisor, compute, storage, networking supporting, multiple business applications and IT service management.
- Bachelor's Degree from an accredited college or university is preferred.
- Experience working with ServiceNow in a 24x7 IT operations environment.
- Knowledge of Incident Management processes, Business Continuity, Data Breach Management.
- Demonstrated experience with Incident and Event Management tools.
- Excellent communication skills, must be experienced in providing verbal as well as written communication and collaboration with all levels of the organization.
About KPMG:
KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities.
Benefits:
KPMG offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
-
IT Incident Management Specialist
3 weeks ago
Tempe, Arizona, United States KPMG Full timeJob Title: IT Incident Management SpecialistAbout the Role:KPMG is seeking a skilled IT Incident Management Specialist to join our Digital Nexus technology organization. This is a remote work opportunity.Responsibilities:- Manage the entire incident management process, from detection to resolution, including major incident response.- Record all incidents and...
-
Incident Management Specialist
3 weeks ago
Tempe, Arizona, United States Edward Jones Full timeJob OverviewEdward Jones is seeking a highly skilled Incident Management Analyst to support our Helpdesk's Real Time Management area. As a key member of our team, you will be responsible for coordinating and managing the Incident Management process activities across the Helpdesk, working with other Team & Department leaders to resolve complex escalations.The...
-
Incident Management Specialist
3 weeks ago
Tempe, Arizona, United States Edward Jones Full timeJob OverviewEdward Jones is seeking a highly skilled Incident Management Analyst to support our Helpdesk's Real Time Management area.We are responsible for enabling firm and functional area decision making, providing insightful and action-oriented financial analysis, evolving financial planning processes, as well as applying best practices and new...
-
Embedded Risk Management Specialist
3 weeks ago
Tempe, Arizona, United States Crisis24 Full timeAbout Crisis24Crisis24, a GardaWorld company, is a leading integrated risk management and crisis response firm. We serve the world's most influential people, brands, and organizations with advanced Global Operation Centers and skilled intelligence analysts. Our highly specialized services include security, consulting, and global protective solutions powered...
-
Cybersecurity Specialist
3 weeks ago
Tempe, Arizona, United States Phoenix Staff Inc Full timeJob Summary:Phoenix Staff Inc is seeking a highly skilled Cybersecurity Specialist to join our team. As a key member of our security operations team, you will be responsible for monitoring and analyzing security alerts and incidents, responding promptly to mitigate potential threats and breaches. Key Responsibilities:• Monitor and analyze security alerts...
-
Invoice Processing Specialist
3 weeks ago
Tempe, Arizona, United States Global Channel Management Full timeAbout the role at Global Channel Management:Job SummaryGlobal Channel Management is seeking a skilled Invoice Processing Specialist to join our team. As an Invoice Processing Specialist, you will be responsible for entering invoices and following up on transactions.Key ResponsibilitiesEnter invoices and track their status.Navigate multiple systems to ensure...
-
Training Specialist
3 weeks ago
Tempe, Arizona, United States Midland Credit Management Full timeJob SummaryAs a Training Specialist at Midland Credit Management, you will play a crucial role in supporting the development of various positions by ensuring appropriate metrics are being met. You will coordinate with Managers to ensure audits are performed for each assigned work group in a specific month. Additionally, you will deliver guidance and feedback...
-
Network Operations Specialist
3 weeks ago
Tempe, Arizona, United States Pinnacle Group Full timeJob Summary:The Network Operations team at Pinnacle Group is responsible for ensuring the stability and performance of our network infrastructure. We are seeking a skilled Network Operations Specialist to join our team.The ideal candidate will possess strong analytical skills, excellent communication abilities, and a fundamental understanding of network...
-
Asset Protection Specialist
4 weeks ago
Tempe, Arizona, United States Walmart Full timeJob SummaryThis role focuses on ensuring the safety and security of our associates, customers, and merchandise. As an Asset Protection Specialist, you will investigate and think critically to solve complex problems.Key ResponsibilitiesInvestigate and analyze incidents to identify root causesDevelop and implement strategies to prevent future...
-
Technical Support Specialist
3 weeks ago
Tempe, Arizona, United States Global Channel Management Full timeAbout the JobGlobal Channel Management is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have 3 years of experience as an IT or Desktop Support Technician and a Bachelor\u0027s degree in Information Technology or Computer Science.Key ResponsibilitiesProvide exceptional customer service in person, via phone, and...
-
Medical Support Specialist
4 weeks ago
Tempe, Arizona, United States Biolife Plasma Services Full timeAbout the Role:As a Medical Support Specialist at BioLife Plasma Services, you will play a critical role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility to donate plasma, manage donor adverse events, review laboratory test results, and notify donors of unsuitable test results.You will...
-
Residential Maintenance Specialist
2 days ago
Tempe, Arizona, United States Property Management Company Full timeJob SummaryWe are seeking an experienced Residential Maintenance Specialist to join our Property Management Company in Tempe. The ideal candidate will have a strong background in maintenance and repair, with a focus on providing excellent service to our residents.About the RolePerform routine maintenance tasks such as grounds upkeep, plumbing repairs, and...
-
Medical Support Specialist
4 weeks ago
Tempe, Arizona, United States Biolife Plasma Services Full timeAbout the Role:The Medical Support Specialist (Plasma Center Nurse) at BioLife Plasma Services plays a vital role in ensuring the quality and safety of plasma donations. This position requires a high level of customer service and quality commitment, with a focus on determining donor eligibility, managing donor adverse events, and reviewing laboratory test...
-
IT Support Specialist
4 weeks ago
Tempe, Arizona, United States K2 Staffing Full timeJob SummaryWe are seeking a highly skilled IT Help Desk Support Specialist to join our team at a leading IT Solutions Company in the Phoenix, AZ area. As a Help Desk Support Specialist, you will be responsible for providing timely and effective support to end-users, troubleshooting technical issues, and ensuring the satisfaction of our clients.Key...
-
Cybersecurity Specialist
4 weeks ago
Tempe, Arizona, United States Phoenix Staff Inc Full timeJob DescriptionPhoenix Staff Inc is seeking a highly skilled Cybersecurity Specialist to join their team in Tempe, AZ.The ideal candidate will have a strong understanding of security frameworks and standards, as well as proficiency in scripting and programming languages for automation and tool integration.Responsibilities:Security Operations: Monitor and...
-
Cybersecurity Specialist
3 weeks ago
Tempe, Arizona, United States Phoenix Staff Inc Full timeWe are seeking a highly skilled Cybersecurity Specialist to join our team at Phoenix Staff Inc. The ideal candidate will have a strong understanding of security frameworks and standards, as well as proficiency in scripting and programming languages.Responsibilities:Monitor and analyze security alerts and incidents, responding promptly to mitigate potential...
-
Senior Business Analyst
4 weeks ago
Tempe, Arizona, United States Spectraforce Technologies Full timeJob Title:Senior Business Analyst - Problem ManagementJob Summary:Spectraforce Technologies is seeking a highly driven Senior Business Analyst with an ITSM Incident Management/Problem Management background to assist in identifying areas of opportunity to improve IT production stability.Key Responsibilities: Data mining ServiceNow Incident and Problem data to...
-
Operations Coordinator
4 weeks ago
Tempe, Arizona, United States Carvana Full timeJob Summary:As an Operations Coordinator at Carvana, you will play a critical role in ensuring the smooth operation of our nationwide network. Your primary responsibility will be to handle administrative tasks and resolve nationwide network inquiries and on-road escalation incidents. This position requires strong communication and problem-solving skills, as...
-
Crisis Intervention Specialist
4 weeks ago
Tempe, Arizona, United States CRISIS PREPARATION AND RECOVERY INC Full timeJob SummaryCrisis Preparation and Recovery Inc is seeking a highly skilled Crisis Intervention Specialist to join our team. As a Co-Responder Crisis Interventionist, you will work collaboratively with law enforcement and mental health professionals to provide effective strategies for responding to incidents involving individuals with mental illness.Key...
-
Grounds Maintenance Specialist
3 weeks ago
Tempe, Arizona, United States KRE UP Management LLC Full timeJob SummaryKRE UP Management LLC is seeking a highly skilled and detail-oriented Grounds Maintenance Specialist to join our team. As a key member of our maintenance team, you will be responsible for ensuring the cleanliness and upkeep of our community grounds and facilities.Key Responsibilities:Perform daily inspections of community grounds and facilities to...