Implementation Payroll Specialist

4 weeks ago


Tempe, Arizona, United States TSR Consulting Services, Inc. Full time

Job Summary:

We are seeking a skilled Implementation Payroll Specialist to join our team at TSR Consulting Services, Inc.

About the Role:

The successful candidate will be responsible for implementing the TotalSource Solution for new clients, utilizing a consultative approach to assess current state, map to the PEO co-employment structure, and develop solutions where gaps exist.

Key Responsibilities:

  • Analysis: Conducts client conversion and benefits meetings, reviews and confirms components of Payroll, Benefits, Risk and Safety, 401(k), co-employment practices, and Human Resources in a consultative manner with the Key Client contact(s).
  • Benefit Administration: Reviews original benefit elections in sales process, consults with client regarding any desired changes, discusses health care compliance, and any qualification rules related to the rapidly changing healthcare environment.
  • Project Management: Manages the completion of tasks, provides timely and accurate input on project status to the Client, Benefits, 401(k), Division Implementation, HR, Payroll, and Sales.
  • Client Management: Owns the client relationship during the initial relationship with client, manages client expectations, overcomes configuration and compliance issues, delivers messaging, addresses billing issues, and drives the reasons they bought PEO.

Requirements:

  • Communication Skills: Uses effective communication skills to consult with clients.
  • Presentation Skills: Communicates with client and employees at all levels professionally and effectively.
  • Problem Analysis / Resolution/ Negotiation: Gathers information necessary to make decisions and implement actions, anticipates, identifies, eliminates, and resolves problems in a timely manner.
  • Teamwork: Partners with fellow associates, supervisors, and departments, contributes and exchanges knowledge and skills to meet group needs and goals, participates in resolving issues.
  • Customer Focus: Demonstrates a strong focus on customer service.
  • Project Management: Accomplishes project requirements by monitoring results, controlling resources, and modifying project plan, overcomes unforeseen obstacles/barriers.


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