Hospitality Program Manager

10 hours ago


Buffalo, New York, United States Secret Garden 716 Llc Full time
Job Description
We are seeking a highly skilled and motivated Bud Consultant to join our team at Secret Garden 716 Llc. As a key member of our team, you will be responsible for creating a world-class customer experience for all customers. Your primary responsibilities will include promoting a positive, customer service-oriented, and compliant work environment, ensuring compliance with all policy and procedures and other operational objectives of the business, and meeting and exceeding personal sales volume and goals. Additionally, you will assist in building a great company and business that disrupts the traditional retail model and embraces change, drive repeat business through strong local networking and customer data capture, consumer confidence inspiration, and building of patient loyalty, and maintain up-to-date knowledge on products and industry knowledge, including cannabis laws and regulations. To succeed in this role, you must have a minimum of 2 years' experience with customer service in a fast-paced retail environment, strong analytical skills to assess data, facts, and figures, intermediate-level math skills, and proven expertise to accurately manage a register. Exceptional customer service skills, strong attention to detail, and ability to solve and resolve problems in a calm, professional, and courteous manner are essential.

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