Hotel Receptionist
2 days ago
**Job Summary**
We are seeking a highly skilled Front Desk Agent to join our team at Hyatt Regency Buffalo. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring seamless check-in and check-out processes.
**Responsibilities**
The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment. Key responsibilities include:
- Greeting and registering guests, resolving any issues that may arise during their stay.
- Maintaining accurate records, processing transactions, and managing guest communications.
- Coordinating with other departments to ensure smooth operations and exceeding guest expectations.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent, with prior experience in hospitality or a related field preferred.
- Excellent communication and interpersonal skills, with the ability to multitask and prioritize tasks efficiently.
- A strong understanding of hotel operations, including room assignments, rates, and packages.
Benefits
In addition to a competitive salary and benefits package, we offer:
- A comprehensive training program to support your growth and development.
- Ongoing opportunities for professional advancement within our company.
- A dynamic and supportive work environment that fosters collaboration and teamwork.
**Compensation:** $17.04 per hour, based on location and experience.
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