Hospitality Associate
7 days ago
We are seeking a dedicated and detail-oriented Hospitality Associate to join our team at Buffalo Lodging Associates, LLC. In this role, you will be responsible for providing exceptional guest service and maintaining the cleanliness and appearance of public areas and corridors during overnight shifts.
About UsBuffalo Lodging Associates, LLC is a hotel management company based in Canton, MA. We have been committed to true hospitality since our founding in 1996 and have built a portfolio of over 50 hotels partnering with top brands including Marriott International, Hilton Worldwide, and more.
Responsibilities- Guest Service: Respond promptly and courteously to guest requests, ensuring their needs are met and exceeded.
- Cleaning and Maintenance: Clean furniture, elevators, glass, and other surfaces in public areas, including the lobby, pool, and public restrooms.
- Housekeeping Support: Stock room attendant carts and supplies, tend laundering machines to provide ample linen for morning shifts, and assist with various housekeeping and maintenance duties as assigned by supervisors.
- Education: High School diploma or equivalent required.
- Experience: 2 years of experience in laundry or housekeeping; hotel experience a plus.
- Skills: Excellent customer service skills, ability to work overnight shifts (11pm-7am) and weekends/holidays.
- Paid weekly every Friday.
- Medical, dental, and vision insurance.
- Competitive 401(k) retirement savings plan with employer match.
- Paid vacation and sick time.
- Paid holidays.
- Tuition reimbursement.
- Flexible spending account.
- Company-paid life insurance and short-term disability insurance.
- Long-term disability insurance.
- Employee assistance program.
- Hotel discounts for employees and their families.
- Wellness programs.
- Monthly employee appreciation events and learning opportunities.
This role offers a competitive salary range of $13.25-$14.00, allowing you to grow professionally while making a meaningful impact on our guests' experiences. As a valued member of our team, you can expect a supportive environment that fosters growth, development, and camaraderie.
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