Insurance Sales and Account Manager

5 days ago


Wichita, Kansas, United States Ryan Barber-Farmers Insurance Agency Full time

Job Summary:

We are seeking a Sales Representatives to join our team at Ryan Barber-Farmers Insurance Agency. This is a wonderful opportunity for you to start your career here and grow as a Sales Representatives.

Key Responsibilities:

  • Outbound Sales Calls: Make outbound sales calls to customers regarding our products and services.
  • Customer Service: Provide over-the-phone customer service, sales, and technical support to customers.
  • Account Management: Utilize systems and technology to manage customer accounts.
  • Claim Processing: Accurately document and process customer claims in appropriate systems.
  • Script Compliance: Follow all required scripts, policies, and procedures.
  • Knowledge Base: Utilize knowledge base and training to accurately answer customer questions.
  • Confidentiality: Comply with requirements surrounding confidential information and personal information.
  • Issue Escalation: Appropriately escalate customer issues with the managerial team.
  • First Call Resolution: Ensure first call resolution through problems solving and effective call handling.
  • Training and Development: Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes.

Benefits:

  • Competitive Salary: The estimated annual salary for this position is $40,000 - $60,000, depending on experience and qualifications.
  • Hands-On Training: Hands on Training
  • Career Growth Opportunities: Career Growth Opportunities
  • Benefits Package: Annual Base Salary + Bonus Opportunities, Retirement Plan, Evenings Off, Mon-Fri Schedule, Flexible Schedule, Paid Time Off (PTO).


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