Senior Insurance Operations Manager
6 days ago
We are seeking a seasoned Senior Insurance Operations Manager to join our team at ValorVIP. As a key member of our operations department, you will be responsible for overseeing the day-to-day activities of our insurance agents and supervisors.
About UsValorVIP is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
Responsibilities- Develop a detailed understanding of client products and services
- Conduct audits to ensure employee compliance with internal and external policies
- Provide hands-on team leadership, problem-solving, and coaching
- Manage growth and oversee customer service operations
- Improve and strengthen existing programs
- Provide input, innovation, and support to a team of supervisors and team leads
- Project management of new launches and initiatives, including process design and implementation
- Ensure program efficiency and financial performance
- Requires 5+ years of insurance experience building and managing Property and Casualty and Life insurance programs and a proven track record of inside sales management
- Bachelor's Degree in Management, Marketing, or Sales, or equivalent experience preferred
- Professional designation (CPCU/CIC/AAI/CISR) preferred
- Ability to work professionally in a fast-paced environment
- Proficient in Microsoft Office Suite products
- Experience managing complex business processes
- Insurance sales and underwriting experience
- Risk management skills
- Effective communication skills
- Problem-solving and analytical ability
- Competitive salary: $80,000 - $110,000 per year
- Paid time off and holidays
- Paid training opportunities
- Cash and prize contests
- Medical, dental, and vision coverage options
- Work-at-home opportunities
- Advancement opportunities
- Fun, engaging work environment
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