Senior Insurance Operations Manager

6 days ago


Wichita, Kansas, United States ValorVIP Full time
Job Overview

We are seeking a seasoned Senior Insurance Operations Manager to join our team at ValorVIP. As a key member of our operations department, you will be responsible for overseeing the day-to-day activities of our insurance agents and supervisors.

About Us

ValorVIP is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Responsibilities
  • Develop a detailed understanding of client products and services
  • Conduct audits to ensure employee compliance with internal and external policies
  • Provide hands-on team leadership, problem-solving, and coaching
  • Manage growth and oversee customer service operations
  • Improve and strengthen existing programs
  • Provide input, innovation, and support to a team of supervisors and team leads
  • Project management of new launches and initiatives, including process design and implementation
  • Ensure program efficiency and financial performance
Requirements
  • Requires 5+ years of insurance experience building and managing Property and Casualty and Life insurance programs and a proven track record of inside sales management
  • Bachelor's Degree in Management, Marketing, or Sales, or equivalent experience preferred
  • Professional designation (CPCU/CIC/AAI/CISR) preferred
  • Ability to work professionally in a fast-paced environment
  • Proficient in Microsoft Office Suite products
  • Experience managing complex business processes
  • Insurance sales and underwriting experience
  • Risk management skills
  • Effective communication skills
  • Problem-solving and analytical ability
Benefits
  • Competitive salary: $80,000 - $110,000 per year
  • Paid time off and holidays
  • Paid training opportunities
  • Cash and prize contests
  • Medical, dental, and vision coverage options
  • Work-at-home opportunities
  • Advancement opportunities
  • Fun, engaging work environment


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