Salesforce Quote-to-Cash Transformation Expert

1 day ago


Chicago, Illinois, United States ZipRecruiter Full time

**Company Overview**

We are Neocol, a leading Salesforce Partner dedicated to empowering subscription companies with innovative solutions. Our team of experts helps clients drive business growth through optimized quote-to-cash processes.

**Job Description**

In this role as a Salesforce Quote-to-Cash Business Architect, you will be responsible for managing and developing Salesforce for our clientele. This includes ensuring full utilization and tailoring of the platform to match and support business objectives using agile techniques and strategies.

You will review and analyze business processes, services, and information needs to implement change management initiatives that improve the user experience and increase productivity.

This role involves overseeing the Salesforce Functional project team, being adaptable, and embracing change while having a competent functional understanding to support the team and platform.

Key Responsibilities:

  • Lead Discovery and requirements refinement workshops and sessions to uncover customers' business, functional, and technological requirements.
  • Synthesize requirements to create clear and comprehensive user stories and solution design documentation.
  • Perform fit-gap analysis between Salesforce functionality and client requirements.
  • Produce functional and system design documentation.
  • Create test scenarios for applications and enhancements, ensuring functional requirements are met.
  • Facilitate testing of new Salesforce functionality rollouts.
  • Develop complex reports and dashboards to support the delivery of business key metrics.
  • Identify and develop super user knowledge and capabilities across the business.
  • Extensive experience in process mapping and specification documentation.
  • Experience facilitating workshops and discussion sessions.
  • Experience in developing, implementing, and maintaining system processes and procedures.
  • Experience in creating business cases for technology-related solutions.
  • Excellent communication and interpersonal skills.
  • High-level problem-solving and analytical skills.
  • Active listener with the ability to think strategically, solve problems, and negotiate.
  • Strong ability to engage and influence stakeholders at all levels across the business.
  • Ability to build and maintain effective working relationships with stakeholders.
  • Superior organization skills, including outstanding accuracy and attention to detail.
  • Excellent time management skills and ability to prioritize tasks, use initiative, and be self-directed to meet deadlines.

Salary:** $120,000 - $150,000 per year (estimated)



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