Regional Operations Manager
4 weeks ago
Overview of Job
The Regional Zone Manager is responsible for supervising and facilitating cleaning operations for customers in an assigned territory. This role involves planning, directing, participating, and overseeing crew members and subcontractors to ensure performance expectations are met. The Regional Zone Manager develops and maintains professional working relationships with all clients in accordance with their contracts.
Key Responsibilities
- Confer with customers and subcontractors to evaluate and provide improved and expanded services in the area.
- Develop and implement plans for efficient use of materials, machines, and effective cleaning processes.
- Review subcontractor work, site conditions, and quality, and maintain cleaning schedules in accordance with customer requirements.
- Visit accounts as prescribed on their portfolio and submit completed audit inspection reports as directed by their manager.
- Assure that customers' needs are expeditiously addressed with a sense of urgency, meeting response time requirements.
- Prepare and timely submit daily, weekly, and monthly reports as required by management.
- Responsible for making minor repairs and adjustments to equipment or submitting a service order for major repairs if needed.
Experience Required
- Must have previous experience in the janitorial business.
- Project management experience coordinating project plans, communicating changes and progress, while meeting project deadlines within budget.
- Managing staff in planning, decision-making, facilitating, and process improvement.
- Travel is required for this position.
- Successful candidates must have superior work ethics, customer service skills, and technical knowledge in all facets of commercial cleaning, including administrative duties.
- Will be responsible for providing on-the-job training, maintaining cooperative working relationships, and having the ability to analyze situations and take effective actions.
What's In It for You?
As a full-time KBS employee (30+ hours per week), you may qualify for benefits, including medical, prescription drugs, dental, vision, and more. KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law.
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