Customer Service Representative
1 week ago
Job Summary
We are seeking an experienced Customer Service Representative to join our team at Walman Optical Company. This is a full-time position in our fast-paced Optical Lab located in Omaha, NE.
Responsibilities
Answering telephone inquiries and entering orders
Frame tracing and order tray-up
Accurate and timely data entry into Digital Vision Inc. (DVI) optical manufacturing software system
Receiving and processing customer orders
Monitoring and expediting back-ordered products
Performing other duties as assigned
Requirements
High School Diploma or equivalent
Two years of relevant work experience
Previous background in optical knowledge, retail or wholesale experience
Ophthalmic and/or Digital Vision Inc. (DVI) optical manufacturing software experience preferred
Good organizational and communication skills
Ability to perform all clerical and computer functions in support of the lab operations
Must be highly detail-oriented with the ability to meet and maintain deadlines
Accurate data entry skills
Must be able to lift and/or move up to 25 pounds
Bilingual skills in English and Spanish a plus, but not required
Benefits
Competitive salary
Medical insurance
Dental insurance
Life insurance
LTD
PTO
401(k) with company match
Employee Stock Ownership Plan (ESOP)
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