IT Support Operations Leader

2 weeks ago


Massachusetts, United States Spyglass Partners, LLC Full time

IT Support Operations Leader

Spyglass Partners, LLC is seeking an experienced professional to oversee our IT support operations. The ideal candidate will possess a robust background in technical support management and a commitment to excellence in service delivery.

  • Experience: A minimum of 5-10 years in IT Technical Support Management, demonstrating leadership in a dynamic environment.
  • Technical Background: At least 12 years of hands-on IT technical support experience, particularly in large-scale operational settings.
  • Education: A four-year college degree or equivalent professional experience is required.

This role is pivotal in ensuring the efficiency and effectiveness of our IT support team, fostering a culture of continuous improvement and high-quality service delivery.



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