Network and System Operations Specialist

4 days ago


Archbold, Ohio, United States Northwest Ohio Computer Association Full time

About the Opportunity:

Join us as a Network/System Support Specialist and contribute to our mission of providing efficient services to our member districts. As a key member of our IT team, you will have the opportunity to work with cutting-edge technology and collaborate with professionals in the field.

About the Position:

This is a full-time position with competitive benefits and salary range of $62,500 - $82,500 per year, based on experience. The successful candidate will have a strong understanding of network configuration and maintenance, as well as excellent communication and customer service skills.

Responsibilities:

  1. Configure, Monitor, and Maintain Network Equipment: Configure, monitor, and maintain network equipment, including routers, switches, firewalls, and network management tools.
  2. Troubleshoot Network Connectivity Issues: Troubleshoot and resolve network connectivity issues to ensure seamless communication within our network.
  3. Field Technical Support Requests: Provide technical support to our members via phone calls and emails.
  4. Maintain Network Documentation: Maintain up-to-date network documentation and inventory.
  5. Collaborate with IT Team: Work closely with our IT Services Team to provide support and collaborate on various technology projects.

Requirements:

  • Bachelor's Degree in Computer Science or related field: A degree in computer science or a related field is required.
  • Technical Skills: Proficiency in network configuration and maintenance, knowledge of network protocols and devices.
  • Communication Skills: Excellent communication and customer service skills.

Salary: $62,500 - $82,500 per year, based on experience.



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