Hotel Room Specialist
2 weeks ago
Room Attendant
Job Category: Housekeeping
Job Details
Description
Venice Suites is seeking a dedicated Room Attendant to become a vital part of our team. The room attendant plays a crucial role in maintaining the cleanliness and orderliness of guest accommodations, hallways, and other designated areas while adhering to company standards.
Key Responsibilities:
- Follow established health and safety guidelines to ensure the well-being of both team members and guests.
- Utilize appropriate Personal Protective Equipment (PPE) as required by property-specific protocols.
- Maintain a positive and courteous demeanor at all times, delivering personalized service to hotel guests.
- Effectively communicate with guests and fellow staff members.
- Thoroughly clean guest rooms according to company standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
- Complete cleaning tasks within the time guidelines set by management.
- Adhere to company policies regarding room amenities.
- Promptly report any items left behind in guest rooms to management.
- Ensure the security of master room keys, returning them at the end of each shift.
- Report maintenance issues that require immediate attention.
- Assist with laundry duties as necessary.
- Notify the Executive Housekeeper of any missing or damaged items.
- Support fellow team members and departments to enhance overall departmental and hotel performance.
- Perform additional duties as assigned by management.
Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401k plan, vacation and sick leave. Our Team Member Travel Program encourages staff to explore sister properties at exclusive rates for relaxation and enjoyment. We also promote team building and community involvement through regular volunteer opportunities and charity initiatives throughout the year.
Preferred Skills:
- Interpersonal Communication: Intermediate
- Patience: Intermediate
- Conflict Resolution: Intermediate
- Attention to Detail: Intermediate
- Dedication: Committed to tasks with integrity
- Impact Orientation: Motivated by contributing to project success
- Goal Achievement: Driven by completing tasks
- Flexibility: Motivated by the ability to set personal schedules and goals
Education:
High School diploma or equivalent preferred.
Experience:
Preferred: At least one year of relevant experience.
Skills and Abilities:
Basic cleaning skills are essential. The ability to communicate effectively in English with guests and team members is desirable. Strong organizational skills and good judgment are required. Dependability is crucial.
Physical Requirements:
This position involves frequent walking, climbing stairs, and various physical activities such as bending, lifting, and carrying up to 20 lbs. Exposure to cleaning agents is expected.
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