Mobility Operations Specialist

4 weeks ago

Seattle, Washington, United States Metropolis Corp Full time
About the Role

We are seeking a highly motivated and customer-focused Mobility Specialist to join our team at Metropolis Corp. As a Mobility Specialist, you will play a critical role in delivering exceptional customer experiences in our parking lots and garages.

Key Responsibilities
  • Greet and welcome guests to the parking lots and garages, providing professional services and promoting good customer relations.
  • Handle and respond to customer inquiries with confidence, ensuring premier customer satisfaction.
  • Promote and enforce parking policies, issuing violations when necessary and documenting incidents using company-provided handheld devices.
  • Maintain cleanliness in parking lots and common areas, communicating hazards and debris to the team.
  • Work effectively in a fast-paced environment, collaborating with the team to achieve shared goals.
Requirements
  • High school diploma or equivalent preferred, but not required.
  • Parking industry experience is a plus, but not necessary.
  • Passionate about delivering exceptional customer service and going above and beyond to delight customers.
  • Ability to operate mobile devices and technology, communicate effectively in spoken English, and work weekends and/or night shifts.
  • Strong interpersonal and communication skills, with the ability to stand for extended periods and work in various weather conditions.
About Metropolis Corp

Metropolis Corp is an equal opportunity employer, dedicated to diversity, equality, and inclusion. We provide equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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