Customer Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Tele-Banker 1 to join our team at ESL. As a Tele-Banker 1, you will be responsible for providing exceptional customer service and support to our clients through various channels, including phone, email, and digital platforms.
Key Responsibilities- Provide accurate and timely assistance to customers via phone, email, and digital channels
- Process customer transactions and maintain accurate records
- Recommend and refer products and services to customers to meet their financial needs
- Adhere to Contact Center Call Center Standards for call handling and customer experience
- Support the Voice of Customer process by documenting customer feedback and concerns
- High School diploma or equivalent required
- Minimum 1 year of customer service and/or sales experience in a retail/sales environment
- Comfortable working with various computer applications and systems
- Effective verbal communication skills and ability to maintain poise and professionalism under pressure
- Prior banking experience preferred
As a Tele-Banker 1 at ESL, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients. We offer a competitive salary, opportunities for advancement, and a comprehensive benefits package.
We are committed to diversity, equity, and inclusion and strive to create a workplace that reflects the communities we serve. We welcome applications from individuals with diverse perspectives and backgrounds.
ESL is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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Customer Service Representative
4 weeks ago
Rochester, New Hampshire, United States Service Credit Union Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and building strong relationships with our customers.Key Responsibilities:Process...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Rochester, New York, United States Kelly Services, Inc. Full timeCustomer Service RepresentativeKelly Services, Inc is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide excellent customer service and support to ensure customer satisfaction.Collaborate...
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Customer Service Representative
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Rochester, New York, United States Goodwill of the Finger Lakes Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Goodwill of the Finger Lakes. As a key member of our contact center operation, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls. Your primary focus will be on handling customer...
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Customer Service Representative
4 weeks ago
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Customer Service Representative
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Customer Service Representative
3 weeks ago
Rochester, New York, United States Cascade Creek Memory Care Full time{"title": "Customer Service Representative", "content": "About UsCascade Creek Memory Care is a leading provider of memory care services, dedicated to creating a safe, active, and loving environment for our residents. Our team is committed to providing exceptional care and support, and we are seeking a skilled Customer Service Representative to join our...
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Customer Service Representative
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Rochester, New York, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key...
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Customer Service Representative
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Customer Service Representative
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Rochester, New York, United States Amica Insurance Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Amica Insurance. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
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Rochester, New York, United States Genuine Parts Company Full timeJob Summary:The Senior Customer Service Representative plays a vital role in ensuring customer satisfaction by responding to inquiries, placing orders, and providing guidance to less experienced representatives. This position requires in-depth knowledge of the company's products and services, as well as excellent communication and negotiation skills.Key...
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Customer Service Representative
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Rochester, New York, United States Spectrum Full timeAbout the RoleSpectrum is seeking a highly skilled and customer-focused Mobile Representative to join our team. As a Mobile Representative, you will be responsible for providing exceptional customer service and technical support to our mobile customers.Key ResponsibilitiesProvide over-the-phone support to mobile customers on a wide range of products and...
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Customer Service Representative
2 weeks ago
Rochester, New York, United States Cummins-Wagner Co Inc Full time{"h1": "Customer Service Representative Job Description", "p": "At Cummins-Wagner Co Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Inside Sales Department, you will provide exceptional support to customers and sales teams, ensuring timely and accurate order processing, parts identification, and...
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Customer Service Representative
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