SnowSports Sales and Reservations Representative

1 week ago


Snoqualmie Pass, United States Summit at Snoqualmie Full time
Overview

At The Summit at Snoqualmie, we're seeking a highly motivated and customer-focused individual to join our SnowSports team as a Sales and Reservations Representative. As a key member of our team, you will play a vital role in helping guests have an unforgettable experience on the mountain.

Responsibilities
  • Provide Exceptional Guest Service: Deliver outstanding customer service to our guests, ensuring their needs are met and exceeded.
  • Schedule Instructors and Sell Lessons: Assist in scheduling instructors for private lessons and sell available time slots to groups and individuals, driving business growth for the SnowSports School.
  • Handle Customer Complaints: Respond promptly and professionally to customer complaints, resolving issues in a fair and timely manner.
  • Support Daily Operations: Assist with daily operations of the SnowSports School, ensuring program efficiency and guest satisfaction.
  • E-commerce Support: Provide assistance with e-commerce questions and troubleshooting, ensuring a seamless online experience for our guests.
Qualifications
  • Independence and Prioritization: Demonstrate the ability to work independently with minimal supervision and prioritize tasks effectively in a fast-paced environment.
  • Adaptability and Flexibility: Show a willingness to adapt to changing situations and deadlines, maintaining a professional demeanor at all times.
  • Guest Experience Expertise: Possess a passion for creating meaningful and quality experiences for our guests and staff.
Benefits

We offer a competitive wage range of $19.31 to $20.86 per hour, as well as opportunities for growth and development within our company. As a non-benefited role, you will have the opportunity to contribute to our 401(k) plan after meeting the eligibility requirements.

The Summit at Snoqualmie is an equal opportunity employer, committed to valuing individual diversity and promoting a workplace that reflects the diversity of our community. We welcome applications from candidates who share our values and are passionate about delivering exceptional guest experiences.



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