Hotel Room Attendant

2 days ago

New Orleans, Louisiana, United States Aparium Hotel Group Full time
Join Our Team as a Room Attendant

We are seeking a highly detail-oriented and organized individual to join our housekeeping team as a Room Attendant. As a key member of our team, you will be responsible for maintaining the cleanliness and organization of our guest rooms and spaces.

About the Role

The Room Attendant reports to the Rooms Division Manager and Housekeeping Leadership team, working to uphold the company's principles of People, Place, and Character. You will be expected to adhere to the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen and terry, and completing assigned checklists.

Responsibilities
  • Uphold and role model the company's principles of People, Place, and Character.
  • Adhere to the prescribed departmental sequence of service and practice proper safety protocols.
  • Collaborate with housekeeping leadership and demonstrate a united front as a team committed to providing the best possible guest experience.
  • Take pride in your work and strictly adhere to health, safety, and sanitary guidelines.
  • Work in an organized fashion following the sequence of service with the utmost respect for your equipment and workspace.
  • Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience.
  • Foster open lines of communication within the department by actively participating in daily line ups and monthly housekeeping all staff meetings.
  • Actively participate in feedback sessions with Housekeeping Leadership to further develop your skill set and improve upon housekeeping standards and practices.
  • Maintain regular communication with the housekeeping leadership team to ensure alignment on priorities.
Requirements
  • A passion for the importance of cleanliness and initiative to learn.
  • Basic knowledge of cleaning techniques, safety procedures, and requirements.
  • Conversational proficiency of the English language to receive and execute verbal and written communication and direction.
  • Adaptable interpersonal communication skills to address employees at all levels of the hotel.
  • Ability to work in a fast-paced environment for extended periods of time to meet high volume business.
  • Ability to lift, balance, and carry up to 25 lbs. to transport carts, cleaning supplies, linen, equipment, etc.
  • Ability to lift, balance, and carry (with assistance) up to 100 lbs. to transport mattresses, inventory, equipment, etc.
  • Ability to stand or walk for prolonged periods to clean and organize the guest rooms, spaces, storage, equipment, etc.
Benefits

We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family, and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision, and supplemental insurances.

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from, and take pride in who we serve.

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