VIP Guest Service Agent, Caesars Tower
3 days ago
We are seeking a highly skilled and experienced VIP Guest Service Agent to join our team at Caesars New Orleans. As a key member of our front desk team, you will be responsible for providing exceptional service to our distinguished guests, ensuring their stay is tailored to their needs and exceeds their expectations.
Key Responsibilities- Register guests upon arrival and departure, ensuring proper credit is received and special requests are noted and fulfilled.
- Anticipate guests' needs, respond promptly, and acknowledge all guests to maintain positive guest relations.
- Resolve guest complaints, ensuring guest satisfaction and maintaining a high level of customer service.
- Maintain complete knowledge of hotel features, services, room types, rates, and promotions to provide accurate information to guests.
- Work closely with related departments to ensure an extraordinary guest experience.
- High school diploma or equivalent vocational training certificate required.
- Some college or college degree preferred, with a degree in hospitality management being an asset.
- Strong interpersonal skills and an outgoing personality.
- 2+ years of experience in a service industry, preferably in the hospitality industry.
- Excellent guest service skills, organizational skills, and strong problem-solving skills.
- Ability to utilize computer software and hardware required.
Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, committed to providing exceptional experiences for our guests. We are proud to be an Equal Opportunity Employer and offer a range of benefits to our team members, including free parking, discounted hotel room rates, and a fun and welcoming work environment.
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VIP Guest Service Agent, Caesars Tower
1 month ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the RoleWe are seeking a highly skilled and experienced VIP Guest Service Agent to join our team at Caesars New Orleans. As a key member of our hotel's VIP team, you will be responsible for providing exceptional guest experiences and ensuring that our distinguished guests feel valued and cared for.Key ResponsibilitiesRegister guests upon arrival and...
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VIP Guest Service Agent, Caesars Tower
1 week ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the RoleWe are seeking a highly skilled and experienced VIP Guest Service Agent to join our team at Caesars New Orleans. As a VIP Guest Service Agent, you will be responsible for providing exceptional service to our distinguished guests, ensuring their stay is tailored to their needs and exceeds their expectations.Key ResponsibilitiesRegister guests...
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VIP Guest Service Agent, Caesars Tower
1 week ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAt Caesars New Orleans Casino & Hotel, we strive to deliver extraordinary experiences for our guests. As a VIP Guest Service Agent, you will be part of a team that goes all-in on our guests, providing exceptional service and creating memorable moments. If you are passionate about hospitality and delivering outstanding service, we encourage you to apply for...
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VIP Guest Service Representative, Caesars Tower
2 weeks ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeDeliver Exceptional Guest ExperiencesAt Caesars New Orleans Casino & Hotel, we're committed to providing unparalleled service to our guests. As a VIP Guest Service Agent, you'll play a vital role in ensuring every guest feels valued and respected.Key Responsibilities:Provide personalized service to VIP guests, exceeding their expectations in every...
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VIP Guest Service Agent
2 months ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the Role:We are seeking a highly skilled and experienced VIP Guest Service Agent to join our team at Caesars Entertainment. As a VIP Guest Service Agent, you will be the primary point of contact for our distinguished guests, ensuring their stay is exceptional and tailored to their needs.Key Responsibilities:Register guests upon arrival and departure,...
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VIP Guest Service Agent
1 month ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the RoleWe are seeking a highly skilled and experienced VIP Guest Service Agent to join our team at Caesars New Orleans. As a key member of our hotel team, you will be responsible for providing exceptional guest service and creating memorable experiences for our discerning guests.Key ResponsibilitiesRegister guests upon arrival and departure, ensuring...
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VIP Guest Service Ambassador
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New Orleans, Louisiana, United States Caesars Entertainment Full timeDeliver Exceptional Guest ExperiencesAt Caesars New Orleans Casino & Hotel, we're committed to providing unparalleled service to our discerning guests. As a VIP Guest Service Agent, you'll be the face of our brand, ensuring every interaction is nothing short of extraordinary.Key Responsibilities:Provide personalized attention to VIP guests, anticipating...
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VIP Guest Service Representative
1 month ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeDeliver Exceptional Guest ExperiencesWe are seeking a skilled Guest Service Agent to join our team at Caesars New Orleans Casino & Hotel. As a key member of our hospitality team, you will be responsible for providing top-notch service to our discerning guests.Key Responsibilities:Provide personalized service to guests, ensuring their needs are met and...
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Hotel Houseperson, Caesars Tower
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Housekeeping Attendant
2 weeks ago
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Hotel Butler, Caesars Tower
4 weeks ago
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Hotel Butler
3 weeks ago
New Orleans, Louisiana, United States Caesars New Orleans Full timeExperience the Art of HospitalityCaesars New Orleans is seeking a highly skilled Hotel Butler to deliver exceptional service to our discerning guests. As a key member of our team, you will be responsible for creating unforgettable experiences for our guests, from seamless check-ins to impeccable hotel stays.Key Responsibilities:Provide personalized service...
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Hotel Housekeeper Room Attendant, Caesars Tower
2 months ago
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Hotel Front Desk Agent
2 weeks ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Caesars New Orleans Casino & Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of accuracy and attention...
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Housekeeping Associate
4 days ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeJob Summary: We are seeking a detail-oriented and organized Housekeeping Associate to join our team at Caesars Entertainment. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of guest rooms, including vacuuming, sweeping, mopping, and cleaning carpet and flooring.Key Responsibilities:Clean and disinfect bathrooms,...
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Hotel Housekeeper Room Attendant, Caesars Tower
2 weeks ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the RoleWe are seeking a highly skilled and experienced Hotel Housekeeper to join our team at Caesars New Orleans. As a Housekeeper, you will be responsible for ensuring that our guests have a welcoming and comfortable hotel stay. This includes cleaning rooms, making beds, dusting furniture, vacuuming carpet, and cleaning bathrooms. You will also be...
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Hotel Housekeeper Room Attendant, Caesars Tower
2 months ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the Role:We are seeking an experienced Hotel Housekeeper to join our team at Caesars New Orleans. As a Housekeeping Team Member, you will play a crucial role in ensuring our guests have a welcoming and comfortable hotel stay.Responsibilities:Ensure guests have a clean and comfortable room, including making beds, dusting furniture, vacuuming carpet, and...
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Hotel Front Desk Agent
2 weeks ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Caesars New Orleans Casino & Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of accuracy and attention...
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Housekeeping Turndown Attendant
1 month ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeHousekeeper Job DescriptionAs a Housekeeper at Caesars Entertainment, you will be responsible for maintaining the cleanliness and organization of guest rooms. Your duties will include:Vacuuming, sweeping, and mopping floors to ensure a clean and safe environment for guests.Scrubbing, disinfecting, and deodorizing bathtubs, showers, toilets, and other...
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Surveillance Agent, Night Shift
2 weeks ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeJob Title: Surveillance Agent, Night ShiftCaesars Entertainment is seeking a highly skilled Surveillance Agent to join our team at Caesars New Orleans Casino & Hotel. As a Surveillance Agent, you will play a critical role in ensuring the safety and security of our guests and team members.Key Responsibilities:Monitor CCTV cameras and video management software...