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Hotel Housekeeper Room Attendant

2 months ago

New Orleans, Louisiana, United States Caesars Entertainment Full time
About the Role

We are seeking a skilled Hotel Housekeeper to join our team at Caesars New Orleans. As a key member of our Housekeeping Team, you will be responsible for ensuring our guests have a welcoming and comfortable hotel stay.

Key Responsibilities
  • Ensure guests have a clean and comfortable room
  • Gather special preferences from guests and log them into our system
  • Clean rooms during assigned shift, including making beds, dusting furniture, vacuuming carpet, and cleaning bathrooms
  • Maintain a positive demeanor in all interactions and handle difficult situations with composure
  • Change bed linen, dust all surfaces, vacuum, remove trash, and dirty linens
  • Replenish guest amenities, including tissue, shower products, coffee, condiments, cups, and glassware
  • Ensure all guest amenities are in good condition and placed according to standard
  • Load attendant carts with supplies and keep linen closets clean and organized
  • Complete each room checklist in a timely and efficient manner
  • Familiar with proper use of cleaning chemicals and equipment
  • Follow safety, security, and OSHA guidelines
  • Handle bio-hazard linens according to procedures
  • Report any maintenance issues to your supervisor
  • Properly handle lost/found articles
  • Comply with Louisiana Gaming Commission Regulations and company policies
Requirements
  • Must be at least 21 years old to work at a casino hotel
  • At least 3 years of Housekeeping experience preferred
  • Must be able to speak, read, and write in English to provide personalized service to guests
  • Ability to work in a flexible schedule and adapt to changes in assignments and priorities
  • Ability to work independently and as part of a team
Physical, Mental, and Environmental Demands
  • Must be able to lift 50 pounds
  • Must be able to work with cleaning chemicals
  • Must be able to use elevators and stairs frequently and work in a high-rise hotel
  • Must be able to push and pull 150-pound carts
  • Ability to stand for long periods of time
  • Frequent pushing, pulling, bending, and walking
  • May be subject to smoking environment, moderate noise, and bright lights
  • Ability to use cleaning products safely
  • Ability to work as part of a team in an efficient manner
  • Ability to work under time pressure in a disruptive environment
About Us

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city. We are continually striving to attract the best talent to provide exceptional experiences for our guests. As a member of our team, you will be part of a dynamic and unique career opportunity.

We are proud to be an Equal Opportunity Employer and do not discriminate against employees or applicants based on race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity, or expression, veteran status, marital status, or any other characteristic protected by law.