Air Service Operations Supervisor

1 week ago


Mobile, Alabama, United States Trinova Inc Full time
Job Overview

Position Summary

The Air Service Operations Supervisor will play a pivotal role in defining clear, measurable, and attainable objectives for the air service division across TriNova's regions. This position involves crafting strategies to optimize resource utilization while prioritizing customer satisfaction. The individual will manage all facets of the air service team, including direct oversight of air technicians.

Key Responsibilities

  • Define and implement measurable objectives for the air service division and its personnel.
  • Lead project management efforts for service interruptions and significant initiatives.
  • Establish performance benchmarks, engage in regular discussions to assess progress on action plans, provide continuous feedback, and conduct comprehensive performance evaluations.
  • Formulate strategies to maximize resource efficiency in alignment with customer service goals and budgetary constraints.
  • Assess and identify training requirements for air service team members.
  • Ensure that the air service office and team members are equipped with the necessary tools to support TriNova's product offerings, managing these resources in accordance with quality standards.
  • Act as a mentor and team leader for technicians, maintaining close communication through various channels to address any issues or performance challenges.
  • Assist Air Service Technicians in preparing for complex tasks and offer technical guidance.
  • Hold Air Service Technicians accountable for their roles and responsibilities.
  • Conduct and document both informal and formal performance assessments to highlight strengths and areas for improvement.
  • Collaborate with senior management to establish annual goals and performance metrics.
  • Support Account Managers with daily air service tasks and evaluations.
  • Provide timely, accurate, and professional documentation of air service interactions.

Qualifications

  • Associate's degree in a technical discipline or equivalent experience.
  • A minimum of 5 years of experience in the installation, maintenance, and repair of industrial machinery, including electrical, mechanical, and instrumentation systems.
  • Demonstrated technical proficiency.
  • Strong problem-solving capabilities.
  • Ability to collaborate effectively within a team setting.
  • Training in industrial safety protocols.
  • Excellent communication and documentation skills.
  • Willingness to work extended hours as necessary.
  • Capability to train and guide local air technicians.

Travel Requirements

  • Occasional local and overnight travel may be necessary.

Benefits Offered

  • Competitive salary structure.
  • Bonus potential.
  • Comprehensive healthcare coverage for employees and their dependents.
  • Retirement savings plans with company matching contributions.
  • Generous paid time off and holiday benefits.
  • Employer-sponsored life insurance.
  • Company-provided laptop and smartphone.
  • Continuous training and professional development opportunities.

TriNova, Inc. is a manufacturer’s representative and distributor dedicated to assisting customers, manufacturers, and suppliers with their measurement and process control needs for over 50 years. We serve various industries, including oil and gas, chemical, environmental, renewable fuels, pulp & paper, food & beverage, and water & wastewater.

TriNova, Inc. is an equal opportunity employer committed to fostering a work environment that respects and inspires all individuals by providing equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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