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Field Service Engineer

1 month ago

Des Moines, Iowa, United States National Guard Employment Network Full time
Job Title: Field Service Engineer

At National Guard Employment Network, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for performing emergency repairs, warranty service, startup and commissioning support of electrical power distribution and control equipment.

Key Responsibilities:
  • Correcting and logging resolution of client identified warranty and quality control issues.
  • Providing operation and installation training.
  • Providing technical support for field startup pretesting using typical electrical test equipment and program uploading, firmware update installation and operational operation testing of GUI PLC and Relay devices.
  • Providing mechanical system repairs and modifications.
  • Supporting administrative and planning meetings with clients and contribute to performance improvement.
  • Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
Requirements:
  • 5 plus years of experience in diverse field service and / or industrial or construction engineering technical support.
  • 3 plus years of experience in 600V rated electrical power experience with most types of switchgear.
  • Must be eligible to work in the US without sponsorship now or in the future.
Preferred Qualifications:
  • Reading schematics and blueprints for power control, automation, and customer technical support.
  • Proficient in dealing with client interactions and completing projects on time and within budget guidelines.
  • Excellent customer service, time management and follow-up skills.
  • Work effectively with internal and external customers and peers to resolve client issues.
  • Valid driver's license and record that meets company requirements.
  • Ability to work flexible hours, weekends, holidays, and night work as required.
  • Demonstrated ability to manage multiple priorities.
  • Must be availability for out-of-town work.
  • Must carry a cell phone and be on call 24 hours a day, 7 days a week.
  • Must have willingness to learn and accept feedback.
  • Must have mindset of continuous improvement.
  • Must be self-directed and very committed to customer satisfaction.
  • Must be able to operate all types of tests equipment.
Benefits and Perks:
  • Siemens offers a variety of health and wellness benefits to our employees.
  • The pay range for this position is $71,300 - $122,300.