Customer Service Coordinator

2 days ago


Des Moines, Iowa, United States GXO Logistics, Inc. Full time
About the Role

GXO Logistics, Inc. is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our logistics operations, you will play a critical role in ensuring the smooth flow of goods and services to our customers.

Key Responsibilities
  • Coordinate Warehouse Operations: Assist managers and supervisors in the coordination of warehouse duties, including inventory management, packaging, and order fulfillment.
  • Manage Workload Allocation: Coordinate workload allocation among warehouse workers, material handlers, and drivers to ensure efficient use of resources.
  • Prepare and Troubleshoot Orders: Prepare work orders, troubleshoot orders, and resolve discrepancies as needed to ensure accurate and timely order fulfillment.
  • Allocate and Research Inventory: Allocate and research inventory for orders to ensure accurate and efficient order fulfillment.
  • Enter Data and Create Reports: Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs) and other required reports.
  • Maintain Documentation: Process, audit, and file various documentation related to warehouse operations.
Requirements
  • Proficiency in Microsoft Office: Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Effective Communication: Ability to communicate effectively with carriers, customers, employees, and management.
  • Multitasking and Prioritization: Proven ability to multitask and prioritize workload in a fast-paced environment.
Preferred Qualifications
  • High School Diploma or Equivalent: High school diploma or equivalent.
  • Customer Service Experience: 1 year of customer service experience.
  • Warehouse Experience: 6 months of experience in a warehouse setting.
About GXO Logistics, Inc.

GXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.



  • Des Moines, Iowa, United States Service Legends Full time

    **Job Summary**As a Customer Service Representative at Service Legends, you will be responsible for delivering exceptional service to our clients. This role involves taking incoming calls for service and scheduling, as well as making outbound calls to ensure timely communication with clients. You will work closely with our team to provide accurate scheduling...


  • Des Moines, Iowa, United States Service Legends Full time

    Service Legends is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences through timely and effective communication. Your primary duties will include: * Responding to incoming client calls and scheduling appointments with...


  • Des Moines, Iowa, United States GXO Full time

    About the Role:GXO is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our logistics team, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling...


  • Des Moines, Iowa, United States GXO Logistics Full time

    About the Role:GXO Logistics is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our logistics team, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and...


  • Des Moines, Iowa, United States GXO Logistics, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at GXO Logistics, Inc. As a key member of our operations team, you will play a critical role in ensuring the smooth flow of goods and services to our customers.Key ResponsibilitiesCoordinate workload allocation among warehouse workers, material handlers, and...


  • Des Moines, Iowa, United States GXO Logistics Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at GXO Logistics. As a key member of our operations team, you will play a critical role in ensuring the smooth flow of goods and services to our customers.Key ResponsibilitiesCoordinate workload allocation among warehouse workers, material handlers, and drivers to...


  • Des Moines, Iowa, United States Service Legends Full time

    Unlock Your Potential as a Service LegendAre you ready to take your customer service skills to the next level? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!About Service LegendsAt Service Legends, we're passionate about delivering exceptional customer experiences that leave a lasting...


  • Des Moines, Iowa, United States Acro Service Corp Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Acro Service Corp.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and provide top-notch service to our customers.Key ResponsibilitiesRespond to customer...


  • Des Moines, Iowa, United States Acro Service Corporation Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Acro Service Corporation. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...


  • Des Moines, Iowa, United States Acro Service Corp Full time

    Job Title: Call Center SpecialistAt Acro Service Corp, we are seeking a highly skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication channels.Key Responsibilities:Respond to customer inquiries and...


  • Des Moines, Iowa, United States Pella Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Coordinator to join our team at Pella. As a Service Coordinator, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to customers via phone,...

  • Service Coordinator

    3 weeks ago


    Des Moines, Iowa, United States Vibrant Homecare Full time

    {"title": "Service Coordinator", "content": "Job SummaryVibrant Homecare is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will be responsible for providing daily scheduling and customer service to our field staff and clients.Key ResponsibilitiesAnswer incoming calls in a friendly and professional mannerProvide...


  • Des Moines, Iowa, United States Octane Co. Full time

    {"title": "Customer Service Coordinator", "description": "Unlock Your Potential as a Customer Service CoordinatorAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, virtual environment? We're seeking a talented Customer Service Coordinator to join our team at Octane Co.As a Customer Service Coordinator, you'll...

  • Service Coordinator

    1 week ago


    Des Moines, Iowa, United States Seneca Tank Full time

    {"Job Title": "Service Writer", "Job Summary": "We are seeking a highly skilled Service Writer to join our team at Seneca Tank. As a Service Writer, you will be responsible for scheduling service work, recording project labor and materials, and billing customers for work performed. If you have excellent customer service skills and are able to work in a...

  • Service Coordinator

    2 weeks ago


    Des Moines, Iowa, United States Seneca Tank Full time

    Job SummaryWe are seeking a highly skilled Service Writer to join our team at Seneca Tank. As a Service Writer, you will be responsible for receiving calls to the Service department, scheduling service work when appropriate, and recording project labor and materials in computer systems.Key ResponsibilitiesProvide exceptional customer service and respond to...


  • Des Moines, Iowa, United States OCTANE Full time

    {"title": "Customer Service Coordinator", "description": "About the RoleAt OCTANE, we're seeking a skilled Customer Service Coordinator to join our team. As a guardian of families' financial futures, you'll play a vital role in shaping their stability through personalized benefits solutions.Key ResponsibilitiesConnect with clients virtually to craft...


  • Des Moines, Iowa, United States Orkin Full time

    Unlock Your Potential with OrkinWe're seeking a talented Customer Service Specialist to join our team at Orkin, the industry leader in pest control. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our customers.Key Responsibilities:Field incoming requests and schedule service visits to ensure timely...


  • Des Moines, Iowa, United States Modern Aviation Full time

    Job SummaryModern Aviation is seeking a highly skilled and customer-focused Customer Service Ambassador to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our private and corporate aviation clientele.Key ResponsibilitiesProvide Proactive Service: Deliver personalized service to our...


  • Des Moines, Iowa, United States Orkin Full time

    Unlock Your Potential with OrkinWe're seeking a talented Customer Service Specialist to join our team at Orkin, where you'll have the opportunity to grow your career and make a real impact on our customers' lives.About the Role:As a Customer Service Specialist, you'll be the face of Orkin, providing exceptional service to our customers and ensuring their...


  • Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

    About Iowa Orthopaedic Center PCIowa Orthopaedic Center PC is a leading provider of comprehensive orthopedic care, dedicated to delivering exceptional medical services to our patients. Our team of fellowship-trained and board-certified physicians is committed to providing the highest quality care possible.Job SummaryWe are seeking a highly organized and...