Community Support Specialist

2 weeks ago

Nashville, Tennessee, United States Greater Nashville Regional Council Full time
Position Overview

The Greater Nashville Regional Council (GNRC) is in search of a dedicated Social Worker to join its CHOICES Intake team within the Department of Aging and Disability Services. This department is responsible for the strategic planning and coordination of state and federal investments aimed at enhancing the quality of life for senior citizens in the region.

The CHOICES Intake team plays a crucial role in screening and assessing older adults who may qualify for the TennCare-sponsored CHOICES program, which provides essential nursing facility services and home and community-based services for adults aged 21 and older with physical disabilities, as well as seniors aged 65 and above.

Key Responsibilities:

  • Inform older adults about available programs and services that assist with long-term care, transportation, nutrition, and other relevant needs.
  • Conduct both telephone and in-person screenings and assessments for clients throughout the Middle Tennessee area.
  • Complete pre-admission evaluations and gather financial and medical history from potential clients.
  • Stay updated on issues related to aging and disabilities, while collecting information about local resources and service providers.
  • Assist in conducting periodic customer satisfaction surveys to help monitor the quality of services provided by GNRC and TennCare.
  • Document all relevant information within the appropriate systems.
  • Perform additional duties as assigned by the CHOICES Intake Program Manager or the Director of Aging and Disability Services.

Qualifications: The ideal candidate should possess a bachelor’s degree in social work, along with an active social work license or LPN. Strong verbal and written communication skills are essential. Experience in geriatrics and case management is highly preferred. Bilingual skills are a plus, and foreign degrees and credentials will be taken into consideration.

Technical Skills Required: Proficiency in Microsoft Office and Adobe Acrobat software is mandatory.

Travel Requirements: This role necessitates travel throughout GNRC's thirteen-county region. A valid driver's license and/or access to personal transportation is essential.

Remote Work Policy: This position is not remote. The selected candidate will be expected to work onsite during core business days, with potential work-from-home flexibility at the discretion of the Manager.

Compensation: The starting salary will be determined based on experience and qualifications. GNRC offers a fully funded pension through the Tennessee Consolidated Retirement System and provides an optional 401k plan with a dollar-for-dollar match of up to 3% of gross salary. For further details regarding benefits, please inquire.

GNRC serves as the regional council of governments for Nashville and surrounding areas, functioning as one of nine regional economic development districts established by the Tennessee General Assembly. Additionally, GNRC operates as the region's designated Area Agency on Aging & Disability (AAAD), collaborating closely with the TN Commission on Aging and Disability and TennCare.

GNRC is an Equal Opportunity Employer, Affirmative Action Employer.

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