Italian Restaurant General Manager

6 days ago

Glen Burnie, Maryland, United States Gecko Hospitality Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant General Manager to lead our Italian restaurant in Glen Burnie, MD. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Leadership and Management: Supervise and motivate a team of servers, bartenders, hosts/hostesses, and kitchen staff to ensure seamless service and high-quality food preparation.
  • Customer Service: Foster a positive and welcoming atmosphere, ensuring every guest has an exceptional dining experience.
  • Financial Management: Monitor and control food and labor costs, maintain accurate inventory, and implement strategies to increase revenue.
  • Marketing and Sales: Develop and execute marketing plans to attract new customers and retain existing ones, including social media promotions and loyalty programs.
  • Quality Control: Ensure high-quality food preparation, presentation, and service standards are met, and address any customer complaints in a timely and professional manner.

Requirements:

  • Leadership Experience: Proven track record of leading high-performing teams in a fast-paced restaurant environment.
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to handle customer complaints and feedback.
  • Financial Management: Strong analytical and problem-solving skills, with experience in managing budgets and controlling costs.
  • Marketing and Sales: Ability to develop and execute marketing plans, including social media and loyalty programs.
  • Quality Control: Knowledge of food safety and sanitation procedures, with the ability to maintain high-quality standards.

What We Offer:

  • Competitive Salary and Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Career advancement opportunities within Gecko Hospitality, with a focus on developing leadership skills and expertise.
  • Collaborative Work Environment: Supportive team culture, with a focus on teamwork, open communication, and mutual respect.

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